Customs Operations Specialist- A2(E)

West Columbia, South Carolina, United States DHL Global Forwarding, Freight req71605 01/07/2019
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Job Title: Customs Operations Specialist

Job Location: West Columbia, SC

DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.

We have an exciting entry level career opportunity for a Customs Operations Specialist for our Customs Brokerage department located at our West Columbia, SC facility.As a Customs Operations Specialist, you will be responsible for completing the customs entry documentation into our computerized system for our customers.

Key Responsibilities:

  • Enter new customer orders into our DHL computerized system to obtain release of cargo

  • Ensure all data is properly entered and/or uploaded completely in an accurate and timely fashion

  • Completes document auto upload as needed into DHL computerized system

  • Work with importer to obtain missing information via telephone or email

  • Maintains positive and professional customer relationships (internal and external)

  • May be assigned additional tasks as needed

    Skills and Qualifications:

  • High school diploma or equivalent (Associates or Bachelor’s degree preferred)

  • Ability to establish priorities and accomplish multiple tasks

  • Proven analytical and problem solving skills

  • Ability to work with demanding deadlines

  • Excellent communication skills (verbal and written)

  • Proficiency with Microsoft Office (Word, Excel, Outlook), database, and web-based applications

  • Good planning and organizational skill

WHY JOIN our DHL team?
At DHL, you will be part of a strong team that respects its’ employees, society, and environment.  You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL.  We offer benefits and programs to help you manage your time at and away at work to achieve a healthy work/life balance.  DHL offers highly competitive compensation, incentive, and bonus plans. 
In addition, DHL offers the following:

  • Paid time off: Holiday, Float Holiday, Vacation, and Sick
  • Medical, Prescription, Dental, and Vision plans
  • 401K plan with a match
  • Employee Discount plan
  • Tuition Assistance Plan

As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.  We will always enable you to take on responsibility and encourage your growth, personally and professionally.

We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:

The largest global network with more than ~30,000 passionate employees
The most efficient processes and fastest response times
The best solutions and best customer service

Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

About DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

Facts and Figures

  • Working Hours

    40 hrs/week

  • Business Unit

    DHL Global Forwarding US

  • Employment Type

    Permanent Full-Time

  • Work Permit Required

    No

  • Shift Requirement

    Mixed

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