Dispatch Coordinator (US) - 1089 - Robbinsville NJ (Trenton, NJ)

Trenton, New Jersey, United States DHL Supply Chain 4791838 1. December, 2020

Role Purpose:

Delegating forklift operators, shuttle drivers, spotters, OTR drivers. Identify product needs for shipments and oversee product levels at all sub-sites to eliminate shortages.

Works closely with forklift operators, load planners, production technicians, and tractor-trailer drivers to achieve and maintain high service levels.

Key Accountabilities:

  • Schedule inbound and outbound freight and trailers to comply with warehouse operations and capacities.
  • Meet or exceed all service and efficiency standards for shipping and receiving.
  • Ensure accuracy of all shipping and receiving (B.O.L.) documents.
  • Handle all customers and customer representatives.
  • Gather and maintain all data and records relative to shipping and receiving activities.
  • Maintain legible and accurate records and logs as required.
  • Assist in training new associates.
  • Assist in maintaining facility security.
  • Maintain the facility dock door control board to be accurate at all times.
  • Conduct operations in a manner that promotes safety and report unsafe conditions that can’t be self-corrected to the warehouse supervisor.
  • Maintain a clean, neat, and orderly work area in accordance with company standards of housekeeping.
  • Conduct oneself in a polite and service-oriented manner towards customer representatives and fellow associates.
  • Increasing productivity by decreasing loading rates, in relation to budgeted allowance, by initiating slides, TS/TSAPS shipments, cross docks, maintaining appropriate product levels, and other efficiency opportunities.
  • Knowledge and application of various systems.
  • Increasing productivity by altering staffing levels/suggesting cuts to staffing levels based on workload in different work areas to keep operations efficient.
  • Loading on-time per Load Ready Date & Times.
  • Down-time tracking/minimization.
  • Issuing moves.

Required Education and Experience:

  • High School Diploma or Equivalent
  • 1 year relevant experience, preferred

Our Organization is an equal opportunity employer.

Facts and Figures


I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn