Consultant, IT Warehouse Solution

Shanghai, Shanghai Municipality, China DHL Supply Chain req80691 04/07/2019
Job Responsibilities
•             Build strong working relationships with the business operational teams.
•             Support the development of effective customer solutions in accordance to the IT Strategy and in conjunction with the Regional IT Solutions Team.
•             Work closely with the principal software vendor and the regional Warehouse Solution team to identify the right solution to the requirements
•             Create strong relationships within the country IT team
•             Support the IT Customer Solution team in designing the right solution as part of the RFP process
•             Communicate IT Value through engaging the operation team and identify, propose and deliver efficient solution to help improving their operational KPIs
•             Gather, document and analyze business / customer requirements
•             Work with the teams to translate customer / business requirements into functional / technical specifications.
•             Plan and coordinate IT and user testing
•             Assist users with defining and documenting run issues for escalation and resolution through regional service desk
•             Provide production support for in-country solution components

Facts and Figures

  • Business Unit

    DHL Supply Chain China

  • Employment Type

    Permanent Full-Time

  • Work Permit Required