Retail Sales Agent - Najran

DHL Express 2000A0T 27. December, 2020
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YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS:
  • * Role Purpose:

    To serve SNAS/DHL customers at the Front Counter, ensuring that all customer needs  are met, questions and queries handled, all shipments are correctly and accurately processed and company standards are met or exceeded at all times.

    * Accountabilities:

    1) Skills/
    Qualifications: Maintain cleanliness and excellent appearance within the Front  Counter. Project a professional image in greeting and serving customers.

    2) Impact: Ensure all sales targets are met/exceeded.  Ensure all cash and the cash float are handled correctly.  Use SPS system to complete AWBs in line with company standards.

    3) Problem Complexity / Process: 
    Ensure that perfect shipment criteria is met at all times.  Maintain suitable levels of brochures and tariffs on display. Ability to choose between different alternatives with care. Use sound judgement in conditions of uncertainty.

    4) Customer / Stakeholder: Ensure the delivery of precise and correct information to customers and provide advice on shipment acceptance and carriage. Security screen all shipments prior to acceptance. And take necessary action against DGA shipments.  Hold consignee collect shipments as appropriate.

    5) Autonomy: 
    Ensure all machinery is in working order (Card, Weighing, Computer) Up loading of Disk information from the SPS accurately at the end of each day.

    6) People Management: Ability to understand the perceptions and needs of others, as well as to pick up clues to others’ current unspoken thoughts.



YOUR PROFILE:
  • * Education: Diploma or university degree.

    * Experience: At least 2 years in HR administration or similar experience. 
    Knowledge of the Saudi Arabian Labour Law an advantage
    Database management.

    * Technical Knowledge/Skills: Very good computer skills, particularly in MS Office Package (Word, Excel, PowerPoint, Access).

OUR OFFER:
  • Strong career support in an international environment.
  • Great culture and colleagues.
  • Multifarious benefit programm.
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!

Facts and Figures

  • Travel Required

    none

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I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn