Airfreight Manager

San Francisco, California, United States DHL Global Forwarding, Freight req80997 17/07/2019

Job Title: Air Freight Manager

Job Location: San Francisco, CA

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at

We have an exciting opportunity for an Air Freight Manager to oversee timely and accurate movement of air export and import shipments and documentation.This position will be based at our San Francisco, CA location.

Key Responsibilities:

·Responsible for Air Freight product profitability including continuous improvement processes to increase efficiencies, reduces waste, and improve performance to our customers

·Manages and controls all ground cost margins and prepares monthly activity / revenue reports.Prepares and provides customers and overseas offices with rate quotations

·Leads all related vendors to ensure the highest level of service is achieved as well as assists and answers customer inquiries and other related customer service functions

·Responsible for the accuracy of invoices, bills of lading, shipping statements, and the achievement of key performance indicators (KPIs)

·Assists in annual budget preparation for area of responsibility

·Supervises staff, responsible for hiring, coaching, training, and developing staff.Maintains employee records and completes yearly employee performance reviews

Skills / Qualifications:

·6+ years’ experience with Air Freight operations, strong preference to freight forwarding industry

·Minimum 2 years of leadership experience

·P&L management and reporting experience required

·Process Improvement and process reviews experience required; Six Sigma a plus but not required

·BA/BS preferred

·Working knowledge of TSA requirements strongly preferred

·Cargowise (CW1) experience is a plus

·Dangerous Goods / Hazmat certification a plus

·Strong Microsoft Office skills (Outlook, Word, Excel, and PowerPoint

·Strong leadership, communication and presentation skills

WHY JOIN our DHL team?

At DHL, you will be part of a strong team that respects its’ employees, society, and environment.You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL.We offer benefits and programs to help you manage your time at and away at work to achieve a healthy work/life balance. DHL offers highly competitive compensation, incentive, and bonus plans.

In addition, DHL offers the following:

oPaid time off: Holiday, Float Holiday, Vacation, and Sick

oMedical, Prescription, Dental, and Vision plans

o401K plan with a match

oEmployee Discount plan

oTuition Assistance Plan

As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.We will always enable you to take on responsibility and encourage your growth, personally and professionally.

We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:

oThe largest global network with more than ~30,000 passionate employees

oThe most efficient processes and fastest response times

oThe best solutions and best customer service

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.

Our Purpose: We connect people, improving their lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

About DHL Global Forwarding (DGF):

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at

DHL Global Forwarding is an equal opportunity employer.We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

Facts and Figures

  • Working Hours


  • Business Unit

    DHL Global Forwarding US

  • Travel Required

    Below 25%

  • Employment Type

    Permanent Full-Time

  • Work Permit Required


  • Shift Requirement

    Day time only