Multi Channel Executive (Telephone Sales) 80%

Regensdorf, Canton of Zurich, Switzerland DHL Express req82406 13/08/2019
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YOU MAKE CONNECTIONS IN EVERY DIRECTION.
THIS IS HOW WE IMPROVE THE LIVES OF OUR CUSTOMERS.
Would you like to become part of the most international company in the world? A company that operates in more countries than any other and has been paving the way for international express deliveries since 1969?
Would you like to become part of a company that connects people worldwide? And the more we connect people, the better the world will be.

Would you like to make a difference? Then become part of our team, which stands for absolute customer orientation. No matter in which field you work, you will become a Certified International Specialist.

Your tasks
You will be responsible for contacting our existing business customers
over the phone and ensuring that these existing and new customers are
optimally utilised and managed with the right sales activities.

• Outbound calls for qualification and re-profiling of new and existing customers
• Supporting and advising business customers in your portfolios and their further development
• Acquisition of new customers via existing and new lead sources
• Regaining inactive business customers
• Close cooperation with other sales channels and transfer of potential new and additional business
• Daily use of the Internet and DHL-specific tools to identify international and national business opportunities
• Continuous maintenance of the CRM customer database

Requirements
• Fluent in French and English (speaking & writing), good German is a plus
• Excellent customer and service orientation as well as strong quality awareness
• Strong communication and negotiation skills
• Pleasure in contacting customers via telephone
• Quick comprehension, ability to work in a team, resilience and flexibility
• Planning, organization and problem solving skills
• Interest in and understanding of the logistics and transport business
• Good knowledge of MS-Office (especially Excel)
• Professional experience in the service sector, ideally in sales

Have we sparked your interest?

Maybe you're the person we're looking for? We offer you an interesting, varied field of activity in a dynamic and international environment as well as attractive employment conditions.
Please send your complete application by clicking the 'apply' button. We look forward to receiving your application.

Mona Siedentopf

CONNECTING PEOPLE. IMPROVING LIFES.

Facts and Figures

  • Business Unit

    DHL Express Switzerland

  • Travel Required

    No Business Travel

  • Employment Type

    Permanent Part-Time

  • Work Permit Required

    Yes

  • Shift Requirement

    Day time only

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