SYSTEM SUPPORT ANALYST – DESKTOP SUPPORT SERVICES

Prague, Hlavní město Praha, Czechia Corporate Center req83537 12/09/2019
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DHL IT Services in Prague offers you great opportunity to join our multinational Service desk team – the winner of the Best Large Service Desk.
System Support Analayst provides 2nd level desktop support for DHL employees in IT Services Prague Onsite and Remote Control Tools.

WHAT WILL YOU DO:

- Perform Installation & Troubleshooting on MS Windows 10
- Setup, Configure & Troubleshooting on HP printer hardware issues
- Perform hardware replacement/upgrades on desktops and notebooks on HP hardware

YOU SHOULD HAVE:

- Hands-on experience performing desktop support for HP hardware
- Experienced in asset management task and processes
- Knowledge in Microsoft Windows 10 and MS Office 2013/2016
- Good communication skills in English and ability to handle pressure at work
- Automation/scripting would be an advantage.
- IT training/certification would be an added advantage

WE OFFER:

- Permanent full time contract
- Motivating annual performance bonus
- 25 days of vacation per year
- Full salary compensation for up to 10 days absence due to illness per calendar year
- Lunch vouchers and Flexi passes fully covered by DHL
- Multisport card
- Employee Referral Program
- Company sponsorship of various sports and social clubs, casual dress code
- Continuous trainings for everything you need to know and possibility to obtain generally accepted IT industry certifications – ITIL, HDI, CompTIA, MS Office

Facts and Figures

  • Working Hours

    40

  • Business Unit

    DHL IT Service Center Europe

  • Employment Type

    Permanent Full-Time

  • Work Permit Required

    Yes

  • Shift Requirement

    None

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