Senior Application Support Specialist - Oracle/Java

Prague, Hlavní město Praha, Czechia Global Business Services 27520 15. April, 2020
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Would you like to be part of DHL IT Services? 

Application support team is looking for an enthusiastic person who is keen to learn how to support key systems within Deutsche Post DHL in order to ensure the maximum availability and minimal disruption to business continuity. 

The role will work on systems which plan, control and run the P&P business unit which is responsible for letter & parcel delivery in Germany. 

What you will do:
  •  Deliver application operation support within Service Level Agreements to the Post&Parcel business in Germany according to ITS processes with the main focus on Incident and Problem Management
  •  Demonstrate ownership of assigned events and incidents through to restoration and collaborate with other support teams within the organization and external suppliers
  •  Coordinate activities and communicate with impacted stakeholders as per incident management process
  •  Monitor supported services and systems
  •  Continuous improvement of the automated monitoring of the application
  •  Execution of operational acceptance test according to the release to production process
  •  Maintain technical documentation and the knowledge of supported applications

Applications you will use:
  •  Windows Server 
  •  Microsoft SQL Server
  •  Microsoft Internet Information Services
  •  Microsoft Biztalk Server 2016 (beneficial)
  •  Oracle Enterprise Server 2016 (beneficial)

You should have:
  •  Proficient technical knowledge of Windows server operating system
  •  Knowledge of Microsoft SQL Server
  •  Proficient in Microsoft Internet Information Services
  •  Experience with Microsoft Biztalk Server 2016 and / or Oracle Enterprise Server would be beneficial
  •  Practical experience in Application Monitoring with e.g. HP OpenView, Splunk or similar tool
  •  Practical experience with document management systems especially eFlow would be beneficial 
  •  Willingness to support development teams in improving application performance and robustness
  •  Ability to use English in daily communication
  •  German language skills would be beneficial
  •  Good time-management, organizational, multi-task and prioritization skills

What we offer:
  •  Great team of IT professionals and possibility of technical development
  •  Modern offices in Chodov
  •  Home office possibilities
  •  Permanent contract
  •  Pension plan contribution
  •  CAFETERIA employee benefit program with wide selection of benefits from Edenred
  •  Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
  •  Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……

Would you like to develop your career in DHL ITS Prague – the largest data center operation in the Czech Republic? Start your application now!

Facts and Figures

  • Working Hours

    40

  • Business Unit

    DHL Information Services (Europe) s.r.o.

  • Travel Required

    less 20%

  • Employment Type

    Permanent Full-Time

  • Shift Requirement

    Day Time Only

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I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn