Project Manager - TELCO

Prague, Hlavní město Praha, Czechia Global Business Services 23272 13/02/2020
Manages portfolio of various size and complexity projects in Telco area (telephony, Workforce Mgt, Voice Recognition). Provides structured analysis of customer requirements and uses this knowledge to provide a well-defined perspective within a project/work package (new integrations, deployments, integrations take-on). Assures objectives are delivered on time, quality, budget and scope within all project stages (estimation, initiation, execution, testing, release and closure).

  •  Understand customer requirements and business objectives
  •  Develop detailed project plans, project schedules, project estimates, resource plans, communication plans
  •  Manage global delivery team working in multiple time zones
  •  Report project status
  •  Manage project risks and issues
  •  Assure sufficient solution documentation and user training is provided as part of delivery
  •  Accountable for the overall success of all projects in portfolio

  •  Customer services technology is a big plus 
  •  Proficient project management experience
  •  General technical knowledge is desirable
  •  Proficient customer relationship and negotiation skills
  •  Proficient experience in preparation of project plans with appropriate budget and resource requirements
  •  Customer-oriented and driven by goal achievement with a strong focus on excellence and high quality project delivery

  •  Great team of IT professionals and possibility of technical development
  •  Extra week of holiday (25 days/year)
  •  Permanent contract
  •  6 Self-sickness days/year
  •  Full salary compensation for up to 10 days absence due to illness per calendar year
  •  Lunch vouchers fully covered by DHL
  •  Cafeteria benefit system
  •  On-going professional and technical trainings and certifications
  •  Modern offices
  •  Pension plan contribution
  •  Multisport card
  •  Employee Referral Program
  •  Company sponsorship of various sports and social clubs
  •  Huge number of internal job opportunities within the company
  •  Home office possibilities

Facts and Figures

  • Working Hours


  • Business Unit

    DHL Information Services (Europe) s.r.o.

  • Travel Required

    less 20%

  • Employment Type

    Permanent Full-Time

  • Shift Requirement

    Day Time Only