Principal Support Specialist (Express Finance Service Reliability Team)
This role requires the candidate to be technically strong, ability to learn new skills quickly and develop/implement and be part of Express Finance Service Reliability Team
Carries out specific assignments related to their technical expertise, either alone or as part of a team in order to achieve the milestone.
Ability to deploy applications as per the standard process, including patches and upgrades.
Analysis of functional, technical and business requirements to help contribute to the design, build and implementation of the solution.
Plans, executes and supports implementations so the applications themselves are deployed with minimal disruption to the production environment and with almost no supervision.
Investigates problems and other requests for support and determines appropriate actions.
Liaise with staff responsible for the development of the system to overcome known problems and related bugs. Interface and give guidance to the development team.
Specify requirements for environment, data, resources and tools (including testing suite).
Learn Business knowledge, application technical details, related infrastructure and able to work on sprints to deliver on basis on detect, prevent and resume.
Informix or Oracle. One Database knowledge should be at Advanced level.
Shell scripting (Advanced)
Experience in (Express) Finance, specifically Billing and Pricing Application (Advantage)
Stakeholder management between users and technical teams
Ability to learn new concepts quickly and effectively and increasing knowledge base technically and theoretically
Good time keeping, task management and organizational skills
Proven Innovative /out of box thinking ability
Proven Strong analytical and problem solving skills
Very good communication skills in English
Great team of professionals and possibility of development
Full support from colleagues during onboarding
Modern offices in Chodov next to metro station
Huge number of internal job opportunities within the company
Company car or car allowance
Wide range of benefits (Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch and FlexiPass vouchers fully covered by DHL, Pension plan contribution, Long term sickness insurance, Medial program for you and your family, Multisport card, mobile and laptop, fruit days, sport clubs for employees....).
Facts and Figures
DHL IT Service Center Europe
Work Permit Required
Day time only