We are looking for a new team member - Solution Owner to be accountable for delivering JDA Warehouse management solutions to business partners across all regions. Your will work with regional JDA WM service owners as well as other ITS departments to deliver service according to all agreed targets and SLA levels. Your regular contact with customers will ensure further development and Service Value Improvement Plans for solutions under your responsibility.
JDA WM Solution Owner drives Solution Support/ITS strategic initiatives related to his area of responsibility representing ITS in from of customer. Solution Owner plays lead role and is well respected as an expert in given area.
Your skills and Qualification:
· Proactivity and self-motivation
· Result oriented and driven by goal achievements
· Excellent oral and written communications skills
· Excellent prezentations skills and negotiation skills
· Excellent English language (both written and spoken)
· Ability to develop good working relationships with colleagues (ITS, BUIT, business)
· Ability to work in a multi-cultural multi-functional environment where consensus is critical for success
· Risk Management
· Change Management
· Supplier Management
· Planning and organizational skils
· Personal drive, enthusiasm and resilience to achieve objectives in line with deadlines
· ITIL certification advantage
· IT knowledge
We welcome experience with Warehouse management systems.
Facts and Figures
DHL IT Services Europe
No Business Travel
Work Permit Required
Day time only