Network Engineer

Prague, Hlavní město Praha, Czechia Corporate Center req82717 20/08/2019
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We are looking for new colleagues to our Network Operation Center. You will act as technical expert in the telecom operation department to support the Service Centers’ telecommunications infrastructure.

This is a shift based positions.

RESPONSIBILITIES:

• Co-ordinates and leads incident resolution for Telecom infrastructures 

• Co-ordinates technical information gathering from internal/external customers during incident resolution. To be the SME of telecommunications and support the Service Centers' telecommunications infrastructure including WAN, (W)LAN & Voice Services. 

• Responsible for the resolution of business critical incidents by providing interim and permanent technical solutions that can be supported 

• Resolves and diagnoses incident trends and network capacity to enable the correct capacity planning and capabilities of existing infrastructure, to meet business demand 

• Participates in changes and follow the change control process

• Monitors, analyzes, reports and solve events having adverse effect to the infrastructure.

REQUIREMENTS:

• Very strong analytical skills

• Fluent English

• Knowledge on CCNP level is desirable

• Very good knowledge of TCP/IP

• Very good knowledge of DNS infrastructure

• Strong understanding of Cisco switching / routing technologies and protocols

• Orientation in wireless LAN technologies 

• Understanding of IP telephony technologies 

• Communication, prioritization and organization skills

WHAT WE OFFER:

• 25 days of holiday

• 6 Self-sickness days

Full compensation for up to 10 days absence due to illness per calendar year

Lunch and FlexiPass vouchers fully covered by IT Services

On-going professional and technical trainings and certifications

• Friendly and truly multicultural environment in modern offices

Employee Referral Program

Company sponsorship of various sports and social clubs (e.g. football, tennis, golf,

  shooting, yoga, running and many more)

Multisport Card

Smart casual dress code

Facts and Figures

  • Working Hours

    40

  • Business Unit

    DHL IT Service Center Europe

  • Travel Required

    Below 25%

  • Employment Type

    Permanent Full-Time

  • Work Permit Required

    Yes

  • Shift Requirement

    Day time only

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