Head of Subdomain Solution Delivery Express Customer Service, Sales & Marketing

Prague, Hlavní město Prague, Czech Republic Global Business Services 51560 11. November, 2020

As Head of Subdomain Solution Delivery Express Customer Service, Sales & Marketing, you will be responsible for delivering cost-efficient, innovative solutions to the customers, optimizing the time-to-market.

What will you do:
  •  Develop a strategic IT landscape and architecture based on the customer roadmaps that are aligned with the business model and to business objectives
  •  Accountable for Project Delivery on time, on cost and to appropriate quality standards
  •  Ensure appropriate management of the portfolio of projects within SD Express Commercials Sub Domain
  •  Responsible for management of SD Express Commercials Sub Domain P&L achieving key revenue and market share targets
  •  Meet or beat the budget in each cost category
  •  Optimize the delivery cost through execution and continuous review of the agreed Sourcing Strategy
  •  Create an engaged workforce by ensuring an appropriate mix of challenging and rewarding opportunities along with the optimal use of the available resources
  •  Integrating with external partners to deliver off the shelf or customized solutions to Express divisions

What you should have:
  •  Strongly demonstrated multinational leadership in sales, marketing, service, customer orientation, project management, and communication skills
  •  Solid financial and commercial business acumen
  •  Experienced in budgeting and managing revenue
  •  Experience in integrating and work with large integration IT partners in providing customer experience (CX), sales, marketing and multichannel solutions
  •  Results oriented and driven by goal achievement with a strong focus on high-quality service performance across different location and conditions
  •  We expect you to be an experienced professional in Information Technology, with more than 10 years of management experience in a multinational company

What we offer:
  •  Great team of IT professionals and possibility of technical development
  •  Modern offices in Chodov
  •  Home office possibilities
  •  Permanent contract
  •  Company Car, Pension plan contribution, Long-term Sickness Insurance
  •  CAFETERIA employee benefit program with wide selection of benefits from Edenred
  •  Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
  •  Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……

For more details do not hesitate to contact lukas.mandzikievic@dhl.com.

Facts and Figures

  • Working Hours


  • Business Unit

    DHL Information Services (Europe) s.r.o.

  • Employment Type

    Permanent Full-Time

  • Shift Requirement

    Day Time Only


I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn