Application Support Specialist - DHL Express
We are looking for a new colleague for our solution support team. You will be responsible for providing consultations, guidance and problem solving expertise in the team supporting business and mission critical services supporting DHL Express.
You will cooperate with DHL IT Services internal teams (database, network, operating system administrators and developers etc. ) to maintain internal applications with minimal disruptions to the production environment.
Your daily work:
• Works as 2nd level support for business and mission critical applications/services available regionally (Europe) and globally
• Responsible for whole Application/Service lifecycle from initial project phase to release to production
• Supports Incident, Problem and Change Management process
• Monitors supported services to be ahead of potential issues
• Liaises with application developers to overcome known problems and improve the service quality
You will get experience with:
• Mission and business critical applications running primarily on Red Hat OS platform using Oracle 12 DB
• Configuration of middleware components Apache Tomcat, Weblogic
• Writing SQL queries in order to create required reports
• Automation tool such as IBM UCD
• Modern monitoring tool like Splunk
And many other technologies ...
Who we are looking for?
• Previous experience in application/system support area
• Familiar with SQL
• Advanced Linux/Unix skills
• Very good English
• Analytical skills and ability to get quickly from problem to solution
• Team player
We welcome knowledge of Tomcat/Apache, scripting.
• Great team of IT professionals and possibility of technical development
• Technical onboarding
• Modern offices in Chodov
• Huge number of internal job opportunities within the company
• Occasional home office
• Permanent contract
• Wide range of benefits (Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch and FlexiPass vouchers fully covered by DHL, Pension plan contribution, Multisport card, mobile and laptop, Fruit days, sport clubs for Employees....).
Facts and Figures
DHL Information Services (Europe) s.r.o.