Senior RPA Developer - BPO

Petaling Jaya, Selangor, Malaysia DHL Express 20002MV 16. June, 2020
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Job Description
  • Provide effective and efficient support to the Head of Department to ensure the smooth running of the department.
  • Provide expert advice to the Finance Business Partner on RPA initiatives and thereafter, process improvement & RPA implementation in the center.
  • Guide and train RPA staff to ensure knowledge transfer for smooth RPA implementation
  • To liaise with external IT vendors, Finance Business Partners and Consultants
  • To support Department Head to evaluate, identify and transform finance processes in AP SSC via RPA to achieve cost reductions and synergy.
  • Understanding the different processes used throughout finance operations locations in Asia Pacific.
  • Identifying/ leveraging best practices already in use in the finance operations community.
  • Designing practical and effective solutions to address improvement opportunities – both cost and performance.
  • Provide consultative services to both external Finance Business Partners and internal support staff
  • Responsible for RPA process documentations (i.e. process maps)
  • Change request handling
  • Drive internal project within APEM FHS
  • Maintain strong client relationships
  • Be able to influence decisions / actions through provision of value added inputs into the organization’s business processes.


Qualifications
  • Bachelor's degree in Information Technology or any related field preferred.
  • Certification in UiPath (preferred)
  • 6+ years of professional experience in software programming (including scripting/coding), SQL, application development and 2+ years of experience in UiPath platform.
  • Deep understanding of Robotic Process Automation solution and its functionalities
  • Experience with Process Analysis, Design, Coding and Implementation, Business and Technical requirements, Problem- Solving, System(s) testing, UAT, debugging and Bug fixes.
  • Able to write high-quality code & is strong in technical documentation.
  • Strong capability in error-handling, optimization and business process management.
  • Ability to prioritize and manage multiple implementation.
  • Experience in Agile project management initiatives (preferred)
  • Good understanding of OCR, NLP, Machine Learning & AI (preferred)
  • Process oriented and able to work under pressure.
  • Good communication skills in English, Bahasa Malaysia or other local dialects.
  • A flexible attitude and the ability to adopt quickly in an ever changing environment.
  • Ability to relate to cross-cultural processes and country sensitivities.

Facts and Figures

  • Travel Required

    none

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I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn