Manager (Special Function) - Procurement (Korean / Japanese Speaker)

Petaling Jaya, Selangor, Malaysia DHL Express 20001V1 3. December, 2020

Overall Role Purpose:

Manages all special continuous improvement initiatives as set by management across Asia Pacific purchase processes and meet customer satisfaction. This includes but not limited to:

  • Provide leadership for any regional initiatives related to regional purchasing teams
  • Manage, roll out and execute the new processes while ensuring compliance with global, regional and local procedures and policies
  • Establish and manage quality and cost control
  • Reporting and monitoring overall performance and KPIs post implementation of new initiatives
  • Build good foundations with internal stakeholders and perform periodic feedback
  • Applies legal frameworks to complex procurement and contracting activities
  • Balances risk of non-compliance and efficiency in relation to the new initiatives
  • Understood DPDHL / divisional / procurement strategies
  • Possess industry and market specific knowledge across a few categories
  • Handle escalation according to pre-set matrix communications tool.

Role Description:

  • Drives and executes new and additional initiatives for operational purchasing processes.
  • Monitor effectiveness of the new initiatives in relation with the general purchasing processes, which may impact the efficient purchase-to-pay process for the region, inclusive but not limited to:

1. Small contracts value execution

2. Additional languages onboarding

3. Ordering, purchasing and receipt system implementation

4. Status monitoring

5. eCatalog implementation

  • Periodic reporting of pre- and post-implementation effect on all stages of processes
  • Adhere to overall sourcing, purchasing and implementation processes governance

Dealing with Key Stakeholders / Business Partners:

  • Establish close contact with business units in multiple countries to ensure actual and future knowledge of internal demand and service quality
  • Ensure internal customer satisfaction through regular validation and implementation of new purchasing workflow
  • Ensure successful integration between old and new countries under management for purchasing processes
  • Ensure effective cooperation between region and country under management and sourcing community

Relevant Qualification

Relevant university degree and / or equivalent experience

Required Experience

  • More than 5 years of relevant experience with purchasing practices and procedures
  • More than 2 years of implementing new initiatives in a setting of a diverse, cross-cultural, multi-language team operating across different time zones
  • Require experiences of handling complex organisation structure, with multiple levels of stakeholders.
  • Require experiences working within shared service centre supporting large global logistics company.
  • Relevant experience in commercial functions and in purchasing role
  • Has solid knowledge of sourcing strategy process and all procurement levers
  • Has in-depth knowledge of purchasing processes in all aspects of procurement
  • Experience in e-purchasing and usage of multiple systems and tools
  • Well-versed in most computer-based IT proficiency (eg Microsoft Office suite - Excel, Word, Powerpoint)
  • Ability to travel extensively to countries of support, new setup and business meetings (as and when conditions permit)

Required Competencies and Skills:

  • Being Results Oriented – Supports others to understand company strategy and goals, help them to translate those in tangible objectives, made measureable contribution on promised results in a focused and disciplined way.
  • Leveraging Strengths – Fully realized own potential and the potential of others, encouraged to grow and actively foster personal and career development. Embraced diversity and inclusion. Promote an open and honest feedback culture.
  • Providing Purpose – Impressed others deeply by showing appreciation in the work of the team, by promoting collaboration towards stakeholders and leveraging his/her deep connection with the company purpose to others around him/her.
  • Having and Creating Trust – Exemplified high integrity and reliability by following behavioural standards in alignment with our compliance rules and created a sense of unity and safety in a diverse company.
  • Focusing on Clear Priorities – Provided a clear direction on what to focus on, took clear-cut decisions for the area of responsibility and aligned the team/organization to work on shared priorities.
  • Being Positive about Challenges, Uncertainty and Changes - Championed turning initial challenges and setbacks into final success, kept team‘s spirit high and empowered others to embrace change. He/She anticipates change by visualizing future issues or opportunities and by preparing for them.

Additional Procurement Functional Specific Competencies

  • Application of Legal Standards & Policies – Laws and regulations; company rules policies and principles, Procurement policies
  • Sourcing Strategy & Category Management – Sourcing strategy development; category ownership and management
  • Supplier Management & Market Knowledge – Supplier management; supplier market knowledge; innovation management
  • Procurement Tactics – Procurement levers (e.g. RFP / RFI management); procurement tactics; communication and decision process
  • Negotiation – Negotiation theory and concepts; negotiation process, principles, styles, tactics and power considerations; advanced concepts (e.g. Game theory)
  • Contract & Risk Management – Contract management process, roles and tools; handling of uncertainties around contracts; risk types and factors; assessment process and KPIs, mitigation options and actions
  • Purchase to Pay Processes & Operations – Tactical purchasing, purchasing support

Facts and Figures

  • Travel Required

    <15% of the time


I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn