Manager - Internal Controls

Petaling Jaya, Selangor, Malaysia DHL Express 200049D 14. September, 2020
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Job Description

Manage requirement on Internal Controls assessment for the legal entities being serviced in Asia Pacific Shared Service Centre using the Express DHL Internal Control Framework.

  • Responsible for identifying, assessing, monitoring, and mitigating risks for all owned processes in collaboration with Global, Process Tower, Regional and relevant Risk Owners.
  • Plan, lead and perform structured operational and management internal control reviews, identify gaps and opportunities for process improvements.
  • Improve and value-add to the organisation by bringing a strong defence approach to the effectiveness of risk management, assurance and internal control processes.
  • Engage and support colleagues on designing a sustainable solutions for control deficiencies.
  • Lead engagement on internal and external audits for audit planning,
  • Participate in special reviews, cross-border discussions and projects when required.
  • Demonstrate DHL leadership attributes.
  • Develop high performance service culture within the department.
  • Manage allocation of appropriate resources and commitment of staff to the achievement of team’s objectives and targets.
  • Influence to enable improvement and adapt change within the organisation.
  • Gives Clarity and Guidance: Providing direction, delegating and removing obstacles to get work done.
  • Encourage others to optimise on CSR opportunities to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
  • Formulate initiatives to implement ICF/CRISP Framework in Asia Pacific Shared Service Centre.
  • Plan and manage control assessment based on the global requirements.
  • Manage maintenance of local control attributes ensuring accurate and timely update in ICF tool.
  • Develop and review test plan to provide a structure and disciplined approach to control testing.
  • Lead review and align entities’ referencing updates with production team and timely communication with Global Internal Control.
  • Manage outsourced central testing with established process and communication protocol.
  • Develop awareness to inculcate a positive internal control culture to ensure strong compliance.
  • Seek market standards and actively promote digitalisation and automation through efficient use of current tools and systems.
  • Engage with the production team in APSSC to present overall assurance in control assessment and remediation plans.



Qualifications & Skills

  • Bachelor’s degree in Accounting, Finance, Economics or other business related discipline or equivalent in experience.
  • Minimum 4-5 years of relevant discipline and experience in SOX or risk based audit, compliance, internal control and risk management is preferred.
  • Experience with IFRS, SAP, Oracle and GRC is an advantage.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Proficient with Microsoft Office Suite.
  • Process harmonisation and efficiency management.
  • Digital and Data acumen.
  • Result-oriented: Deliver agreed goals and deadlines, able to manage and prioritise multiple demands.
  • Strong knowledge and experience in Financial accounting, HR, Compliance and IT and risk based auditing.
  • Proficient in English, both oral and written.
  • Good interpersonal skills and effective communication and presentation.
  • Project management and experience is advantageous.
  • Proactive and willing to explore resources to solve outstanding issues for closure.
  • Able to work independently and collaboratively with diverse groups and stakeholders of different levels.
  • Risk identification and management is established in a transformative way that is future fit-for-purpose for a digital enabled platform.
  • High professional standards and able to exercise discretion and maintain confidentiality.
  • Possess essential life-skills.

Facts and Figures

  • Travel Required

    none

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I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn