Head of Purchasing - Asia Pacific

Petaling Jaya, Selangor, Malaysia DHL Express 20001UY 2. June, 2020
Role Overview:
  • Lead APAC Purchasing team in management and execution of the Purchasing function aligned with Purchase to Pay process to ensure compliance with global, regional, and local policies and procedures
  • Manage overall Purchasing process to ensure internal customers’ satisfaction
  • Manage and develop Purchasing performance and continuously drive team to meet KPIs
  • Leverage SME knowledge on the legal landscape as well as Procurement strategies and best practices
  • Drive team enablement of Procurement levers defined in the sourcing strategy, including sharing knowledge of diverse negotiation skills
  • Build effective relationships and provide interface to Business Units, Finance, Accounts Payable, Internal Audit, IT, Legal, Corporate Departments, etc. within and outside of DPDHL (e.g. Procurement systems / software suppliers and service providers, institutions and public organizations)
  • Handle escalations that require investigation and senior resolution
  • Manage Purchasing budget, cost, and SLA alignment with internal customers
  • Act as a champion to roll-out Purchasing initiatives, including system and process improvements

Detailed Role Description:

  • Manage all Purchasing activities within the scope of the Purchasing centre
  • Lead, supervise, and ensure efficient Purchasing process for the region (e.g. placement of Purchase Orders, order status monitoring, supplier’s performance evaluation, catalog and master data management, etc.)
  • Manage outsourced provider of regional Purchasing centre
  • Ensure all team members understand and follow Procurement policies and procedures
  • Ensure data quality of ePurchasing system maintenance (e.g. master data, catalog content, and authorisations)
  • Set regional Purchasing direction and make key decisions with confidence and able to build effective working relationships
  • Develop and manage growth of the Purchasing team
  • Manage and optimise administration costs and overall cost control
  • Develop, negotiate, and administer Purchasing agreements and contracts with suppliers
  • Manage risk and implement business continuity strategies 

Continuous Improvement:

  • Enable and align Procurement uniform processes, standards, tools, and best practices required to run effective Procurement organization
  • Implement and drive process improvements based on KPIs, service issues, and innovation opportunities
  • Leverage and advise on the use of Procurement policies, guidelines, systems, and tools
  • Improve knowledge management and communication platforms for global / regional Procurement
  • Drive continuous improvement and optimization of the Purchasing processes and systems to ensure cross-BU / cross-country / cross-regional process harmonization and standardization
  • Facilitate best practice sharing across regions and with external market; provide project implementation support to regional and country stakeholders
  • Ensure consistency and compliance with processes, standards, systems, and tools across regional Purchasing
  • Identify and sponsor initiatives for developing and implementing uniform processes, standards, systems, tools, measurements, and best practices (e.g. business case generation, project management, regional roadmaps)
  • Lead and champion delivery of Purchasing Process Optimization initiatives by driving continuous improvement and automation across APAC Purchasing

Leadership & Relationship Management:

  • Lead, manage, and develop team including driving strategic talent management
  • Drive APAC Purchasing strategic roadmap across the region, including alignment with senior stakeholders
  • Provide guidance to the Purchasing team with focus on continuous improvement
  • Build strong relationships and cooperation across Procurement organisation and beyond, with internal / external stakeholders (Business Units, Finance, Internal Audit, IT, etc.) to ensure consistency, compliance and cooperation
  • Manage relationship and work cooperatively with outsourced provider of regional Purchasing centre
  • Drive internal customer satisfaction through regular communication, alignment, and escalation resolution
  • Ensure successful cooperation between regional, country, and Sourcing community

Relevant Qualification:

  • Relevant university degree (preferably in Business Administration) and / or equivalent experience
  • Project Management certification
  • Quality / Process improvement management (e.g. 6 Sigma, First Choice, etc.)
  • Preference to Mandarin speaking candidate

Required Experience:

  • Over 8 years relevant experience with Purchasing practices and procedures
  • 5 years of relevant experience in Purchasing and BPO functions (and / or standards and tools management, performance management, controlling, or comparable experience)
  • Proven experience in managing cross-regional / country, cross-functional teams
  • Experience with large size projects / program management
  • Team leader experience in international environment
  • Convincing, resilient and reliable personality with leadership skills to develop a team in a dynamic environment
  • Results-oriented and independent working style
  • ePurchasing experience preferably in SAP and Oracle
  • Financial experience in managing budget, cost, and savings
  • Experience in employee development & Customer-focused orientation
  • Knowledge of IT based systems and tools including MS Office suite (Excel, Word, and PowerPoint)

Facts and Figures

  • Travel Required

    <15% of the time


I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn