Warehouse Document Specialist - Mississauga, ON-Canada

Mississauga, Ontario, Canada DHL Global Forwarding, Freight req78003 13/05/2019
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Position Title: Document Handling Specialist

Job Summary:

  • Receives, handles and transmits physical documents, complying with regulations and internal procedures
  • Coordinates shipment papers and physical flow ensuring that customer requirements are met; takes corrective actions in case of deviations from customer requirements

Qualifications:

  • Knowledge of freight forwarding business
  • Cooperative working with others to achieve targets and
    objectives
  • Responsibility and capacity to keep commitments
  • Compliance with the intent of policies, procedures and
    agreements

Main tasks & key responsibilities:

  • Receives, handles and transmits physical documents from airlines or other 3rd parties to Lead/Hub Stations and other 3rd parties, adhering to regulations and internal procedures
  • Coordinates runner activities at air/sea ports
  • Coordinates On/Pre-carriage and pick up/ Delivery including booking via Lead/Hub station
  • Coordinates shipment papers and physical flow via Lead/Hub station in a way that additional storage charges debited by third parties, such as airlines, airport handling agents or authorities, are avoided.
  • Ensures that customer requirements are met and takes corrective actions in case of deviations from customer requirements
  • Coordinates COD shipments
  • Coordinates third party billing (eg. shipment handover fee to forwarders) via the Station
  • Coordinates formalities which require export and/or import licenses or contingents
  • Coordinates temporary exportation and/or importation
  • Coordinates provision of cost originally not included in customer offers to the Station
  • Holds liable for the company (airlines, handling agent0
  • Receives and accepts documents from customers and suppliers
  • Performs other administrative tasks as required

Facts and Figures

  • Working Hours

    40 hours per week

  • Business Unit

    DHL Global Forwarding Canada

  • Travel Required

    No Business Travel

  • Employment Type

    Permanent Full-Time

  • Work Permit Required

    Yes

  • Shift Requirement

    Day time only

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