Senior IT Analyst

Milton Keynes, England, United Kingdom 1064 02/10/2019


Position: Senior IT Analyst
Customer: DHL Supply Chain Solutions
Grade/Salary: RCS M
Contract Type: Permanent
Closing Date for Applications: 27th October 2019 

Are you a motivated, organized person seeking a exciting and rewarding opening in a fast-paced environment?  Would you enjoy being part of a committed team that works together to create a relevant, important difference in the lives of our customers and employees?  If you're looking for change, and you're ready to make changes … we're looking for you.

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, “Best Place to Work.”

If this sounds like a team you'd like to join … keep reading.

We make promises to our customers, and we'll make promises to you too. 

As a Senior IT Analyst, you will be responsible for providing day-to-day IT support to the Technology unit. Your activities will include being involved supporting the business with the IT change agenda, testing, system patching, understanding and resolving JDA issues, ticket raising and supporting with general hardware and software issues.

We are looking for someone who is proficient with the JDA warehouse management system as well as having extensive experience with SQL and report writing. It would also be advantageous to have an understanding around integration and EDI integration.

A main deliverable for this newly created role will be to form a key part of the JDA transformational team to deliver the project successfully. As part of business as usual you would play a vital part of site self-sufficiency when adding new customers to the WMS platform, delivering on report requirements & WMS configuration changes to support the operation. 

As this role is the only senior on site, we are looking for an individual who is trustworthy of managing and prioritising their own workloads. You will also be required to act as a customer liaison for all IT services impacting the site.

Although this role is based in Milton Keynes, there will be occasions when you are asked to support other sites within our Technology sector, therefore we require someone who is flexible, has a full drivers licences and when needed, can support out of the standard working hours.

The key responsibilities in this role include:

  • Leading activities relating to JDA WMS
  • SQL database queries and report writing
  • WMS & IT change management
  • IT site self-sufficiency (reports, JDA changes, on-boarding new customers, label creation)
  • Service delivery activities
  • General IT site support
  • Supporting with business requirements

You won't find another job like the one you'll find with DHL Supply Chain.  Now, here's what we need from you:

  • Strong knowledge and experience of JDA
  • Skill set to include SQL and reporting
  • IT Project experience
  • Pro-active approach to dealing with site issues
  • Trustworthy
  • Self-starter

What will you get in return?

As a part of a growing DHL population you will receive access to a variety of our excellent benefits which could include; 25 days holiday, pension scheme, medical cover, childcare vouchers, retail discounts, flexible working, training, development and secondments opportunities and MANY MORE.

What you'll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is0 of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

Facts and Figures

  • Business Unit

    Supply Chain Solutions

  • Travel Required

    Below 25% of total work time

  • Shift Requirement

    Day-time only