Customs Clearance Broker

Manama, Manama, Bahrain DHL Express 20005FC 8. September, 2020

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come join our Insanely Customer Centric Team and become a Certified International Specialist!


•  Responsible for the day to day processing of Formal & Informal dutiable material into or via Bahrain.


•  Timely customs clearance of material into or via Bahrain by air, sea & road.
•  Formal & informal clearance of consignments is a legal requirement and this position interfaces with Customs & DHL customers to ensure the fastest clearance.
•  Monitors material on hold awaiting customs clearance and has correct checkpoint scans. (by operating ACA)
•  Calculation of duties payable to Bahrain Customs by operating ELCS/DCE/OFOQ.
•  Prepares paperwork and shipments for clearance into or via Bahrain by consignees of their brokers.
•  Assists in the clearance of material arriving at Bahrain Gateway via ELCs/DCE/OFOQ & ACA system.
•  Ensure inbound material is prepared for dispatch in time to meet agreed Road or Air cut off times.
•  Identifying over/undervalued shipments and taking the appropriate steps to resolve the issue to the satisfaction of all parties involved.
•  Liaises with DHL peers across different DHL Entities, Customs Authorities, BAS Cargo Services, DHL customers, DHL management, as well as staff at other DHL stations/gateways.
•  Escalation to the Customers Broker Supervisor when required.
•  Prioritises daily activities in order to process shipments without incurring delays.
•  Shipments received must be cleared on the same day. This requires some influence in order to gain co-operation from customs staff.
•  Average of 50 to 60 shipments per day.
•  Financial responsibility, calculating customs duty.


•  At least 1 year of experience in Customs Clearance.
•  Holder of a current Customs Broker’s license.
•  PC literate.
•  Excellent written & spoken – Arabic & English.
•  Able to work accurately within tight time-frames.
•  Attention to detail – 100% accuracy.
•  Diplomatic & influential – build positive relations.

Facts and Figures

  • Travel Required



I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn