Control Center Agent - LAX - NIGHT SHIFT

Los Angeles, California, United States DHL Express 2000595 21. November, 2020

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal

commitment – to our business, to each other and to our global communities. DHL is dedicated

to being a great place to work. In addition to competitive compensation packages, our

employees enjoy a range of programs, services and benefits that bring the best to their

personal lives.
Start YOUR career with DHL today…

DHL currently has an opening for a PART TIME LAX  Gateway Control Center Agent. This position assists in the daily responsibilities for ensuring the delivery, compliance, and tracking of ULDs within the Americas operational network. This position will be responsible for working in coordination with the Americas ULD Control team to execute the policies and procedures necessary to manage the ULD inventory within the Americas network of hubs, gateways, and stations.

Key Accountabilities:
  • Data entry of load information in RUM and NMIV systems to ensure accurate tracking of equipment within the DHL network.

  • Update and track ULD movements via Line haul and flights in RUM.

  • Coordinate with Air Carriers
  • Complete Data processing for inbound and outbound movements.

  • Coordinate/communicate with station personnel regarding ULD status.

  • Respond/action general ULD inquiries and requests from DHL and ACS personnel and vendors.

  • Produce and publish daily reports regarding ULD staging and setup to be provided to internal customers.

  • Monitor and assist with station stock-check process completion.

  • Ensure compliance with established DHL policies on freight movement.

  • Develop a thorough understanding of Air and Line haul networks

  • Understand and leverage informal networks to accomplish tasks and goals.

  • Accomplish additional duties as assigned.

BS/BA degree preferred.

Minimum of 1+ year experience in Hub, transportation, or logistics operations


Demonstrated proficiency in Microsoft Office required.

Excellent ability to communicate professionally via phone and email required.

Excellent ability to multi-task detail oriented items required.

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here. Core Benefits Package:

  • Health: Medical, Dental, Vision and Prescription Plans, Flexible Spending Account

  • Income Protection: Life and AD&D Insurance Disability

  • Time-Off: Vacation, Floating Holidays, Designated Holidays, Sick Time

  • Retirement Program: 401k
  • DHL Extra’s: Work Life Assistance, Corporate Employee Discounts, Tuition Assistance Program 

Facts and Figures

  • Travel Required

    <15% of the time


I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn