IT Analyst

London, England, United Kingdom DHL Supply Chain req79492 11/06/2019
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BE AN ESSENTIAL PART OF EVERYDAY LIFE
Position: IT Analyst
Location: London – Enfield
Customer: Hospital Services
Grade/Salary: RCS N - £31,500 (depending on experience)
Contract Type: Permanent (Full-Time)
Closing Date for Applications: 25th June 2019

Please be advised, in order for your application to be successful you will need to be able to pass Enhanced Disclosure and Barring Service (DBS) checks.

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment?  Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees?  If you’re looking for change, and you’re ready to make changes … we’re looking for you.

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, “Best Place to Work.”

If this sounds like a team you’d like to join … keep reading.

We make promises to our customers, and we’ll make promises to you too. 

As an IT Analyst you will be required to provide first line on-site support as well as remote support services covering 4 site locations. Your main location will be Enfield however you will be required to visit other sites in Central London. We are looking for a candidate who is pro-active, has the ability to offer tactical support for legacy systems and applications, provide site support, maintenance and fault diagnosis, to support new business requirements and to undertake project work as required.

Key accountabilities:

  • Support the installation and testing of new applications and projects
  • Coordinate hardware procurement and repair as required
  • Support of analysis and solution design as required
  • Acting as the first point of contact for IT queries
  • Dealing with IT related problems and queries referred by other business teams
  • Being proactive in identifying and executing IT coaching and training needs
  • Undertaking any other reasonable duties as requested by the IT Manager

You won’t find another job like the one you’ll find with DHL Supply Chain.  Now, here’s what we need from you:

  • Strong customer management skills
  • Flexible approach with a “Can Do” attitude
  • The ability to learn and understand business systems and applications
  • Analytical approach to resolving issues
  • Knowledge of,
    • MS applications, Excel, Access, Visio, Project
    • Windows Desktop systems
    • ITIL
    • LAN, WAN and VPN

It would be beneficial to have an understanding of project management, experience of working within a process driven controlled environment and the ability to manage change.

What will you get in return?

As a part of a growing DHL population you will receive access to a variety of our excellent benefits which could include; 25 days holiday, pension scheme, medical cover, childcare vouchers, retail discounts, flexible working, training, development and secondments opportunities and MANY MORE.

What you’ll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

Working at DHL: https://youtu.be/G-nOa8Ddbbg

Facts and Figures

  • Business Unit

    DHL Supply Chain UK

  • Travel Required

    Below 50%

  • Employment Type

    Permanent Full-Time

  • Work Permit Required

    Yes

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