Field Sales Specialist

Kuwait City, Al Asimah, Kuwait DHL Global Forwarding, Freight req57878 23/10/2018

Main Responsibilities: 

• Plans and manages medium-sized Business Customers

• Builds rapport and trust with customers by being informed about customer’s business and the market

• Assesses the type and size of customer needs

• Recommends solutions based on customer needs by using industry knowledge

• Closes business connecting a customer need with a DHL solution and the value it may create for
the customer

• Supports customer retention by conducting joints visits with Product, TL and organizing workshops
inviting customers to share information on updated regulations, products, etc.

• Uses networks within the various Sales channels within DP DHL to collaborate on customers,
marketing strategies and offers a full supply chain of services to service customer needs

• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet
customer expectations (SLA's & SOP's)

• Completely uses DGF iSELL

Transfers SC with high value potential to key account Sales channel and opportunities with lower value
to TeleSales (in case lead was not assigned correctly)


•  Deep knowledge on DGF products (AFR/OFR)

• Good communication and presentation skills, ideally selling experience in competitive markets

• High degree of self-confidence, initiative and commitment

• PC literate, excellent organizational, communication incl. telephone and writing skills

• Minimum Graduate Knowledge of freight forwarding business

•Good administration skills

•Cooperative working with others to achieve targets and objectives

• Responsibility and capacity to keep commitments

•Compliance with the intent of policies, procedures and agreements

Facts and Figures

  • Business Unit

    DHL Global Forwarding Kuwait

  • Employment Type

    Permanent Full-Time

  • Work Permit Required