DHL Express ID - Global Account Manager

Indonesia DHL Express req70628 28/11/2018
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Role Summary:

 To develop and manage the sales territory effectively in order to exceed the assigned sales budget. Seek and identify opportunities in capturing new business.


Main Responsibilities:

·        Identify, establish and manage multi-tier relationships across customer and DHL organizations'  to ensure a long-term business partnership and achievement of corporate goals
·        Build and maintain executive relationships within the designated MNC customers’ accounts
·        Lead and manage customer presentations and proposals
·        Establish clear understanding of customer expectations and requirements
·        Provide customer oriented service at all times relating to specific sales and customer expectation issues
·        Plan & co-ordinate activities and programs to retain and develop sustaining sales revenue
·        Develop and manage after sales strategy for each of the designated account customers
·        Provide customer account revenue and activity reporting, as required by the Management team
·        Participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales & portfolio
·        Keep current and provide country MNC customers strategy in line with country level business plans, ensuring profitable revenue growth
·        Provide country inputs to the development of account strategies
·        Implement agreed account sales and customer acquisition strategies set by the regional account team, ensuring targeted revenue and profitability levels are in line with agreed business plans
·        Drive sales improvement through regionally harmonized processes
·        Contribute to the regional bidding or RFQ process when requested

Requirements :

·        Minimum Bachelor Degree, preferably in Economics or Business with broad knowledge of Sales
·        5 years corporate consultative / solution based sales experience in a service-related industry
·        Experience in managing and developing accounts of greater than USD1 million per annum
·        Possess a high level of intelligence, excellent interpersonal and communication skills 
·        Able to work in a team and has a good organization skills
·        Able to manage, develop relationship and negotiate at all levels of management 
·        Must be innovative, good communication, presentation and analytical skills
·        Fluency in English (written & spoken)
·        Computer literacy (MS Office, Netscape Mail)
·        Willing to travel & own car

Facts and Figures

  • Business Unit

    DHL Express Indonesia

  • Employment Type

    Permanent Full-Time

  • Work Permit Required

    No

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