Senior IT Business Analyst

Hong Kong, Central and Western District, Hong Kong SAR DHL eCommerce Solutions req80616 03/07/2019

Job Responsibilities:

  • Analyze and translate business requirements to system specification for complex IT programs and projects. System specifications include wireframes, use cases, UML, business process models.
  • Ensure IT solutions are created, aligned and documented in time and in quality according to the business and IT program/project priorities.
  • Provide proper analysis of impacts to the overall IT system landscape for business requirements/concepts.
    Drive requirements gathering and analysis activities on multiple complex business topics in a fast-paced and changing environment.
  • Act as the primary liaison to business as well as onsite or offshore development and test teams for the assigned projects.
  • Make recommendations that drives continuous improvement and innovation leading to ease of use for internal and/or external customers as well as leading to effective and efficient processes in operations.
  • Develop and facilitate best practices in a global DHL eCommerce IT team.
  • Provide Quality Assurance for newly developed solutions and coordinate User Acceptance.
  • Support deployment and post-launch maintenance/enhancement.

Job Requirements:

  • Master’s or Bachelor’s degree in Computer Science/ Engineering or related fields
  • At least 6 years in of experience in business IT, preferably in e-Commerce or related domain, with proven experience with software development life cycle, especially requirements management practices.
  • Experience as a Regional Role (Asia Pacific) will be advantageous.
  • Demonstrated facilitation skills, with proven experience at driving consensus across multiple stakeholders.
  • Strong analytical and problem solving and quantitative analysis skills.
  • Familiarity with OOAD and UML will be advantageous.
  • Highly energetic, self-motivated and self-driven, with demonstrated ability to work independently, in a distributed team environment.
  • Must be very detail-oriented and possess the ability to exercise independent judgment, work independently with limited supervision.
  • Strong orientation towards agile concepts and lean development.
  • Proficient in spoken Mandarin, English and Cantonese
  • Excellent communication (written and oral) and interpersonal skills.
  • Experienced with toolsets for release management, requirements management, quality management and defect tracking.
  • Station in Hong Kong and willing to travel internationally.

Facts and Figures

  • Working Hours

    Mon to Friday: 0900-1800

  • Business Unit

    DHL eCommerce Solutions Hong Kong

  • Employment Type

    Permanent Full-Time

  • Work Permit Required