Telesales Executive

Hong Kong SAR DHL Express 20005HW 21. September, 2020
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YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.


Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS

Reporting to Telesales Manager, you will be responsible for:

Responsibilities:

  • Promote and sell DHL products & services and achieve business targets, growth and KPIs as assigned
  • Acquire new customers, grow customer base and develop new business
  • Retain existing customers and maximize business potential
  • Daily contact to customers through outbound and inbound calls initiatives
  • Handle price and contract request from customers
  • Support and participate in business programs
  • Maintain customer business information, and update business activities in CRM system




YOUR PROFILE

  • HKALE / HKDSE or equivalent with full certificate with minimum 5 years' experience / Diploma holder or above with minimum 2 years’ experience in sales or customer services. Bachelor degree holder with less experience will also be considered
  • Strong in problem solving skill
  • Excellent telephone manner and handling skill
  • Well organized and good at process oriented
  • Customer centric and result oriented
  • Familiar in industry knowledge, logistics industry is preferred
  • Good command of spoken and written English and Chinese (Cantonese and Mandarin)
  • Proficient PC skill including MS Word and Excel
  • Able to work in a dynamic environment

OUR OFFER

  • Strong career support in an international environment.
  • Great culture and colleagues.
  • Multifarious benefit program.
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

Facts and Figures

  • Travel Required

    none

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I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn