Senior Executive, Account Management, ISC

Hong Kong SAR Global Forwarding Freight 55240 17. December, 2020
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Senior Executive, Account Management, ISC


Working Location : Kwai Hing

Responsibilities: 

  • Support our International Supply Chain (ISC) business and work in Asia Pacific Account Management Team
  • Act as a control tower to assist the respective origins to understand and complies with the customer requests
  • Supervise & review with teammates and ensure their understandings of the standard operating procedure
  • Contact local offices, origins, and destinations and other internal departments for operation process and customer request
  • Handle, follow up operations issues and customer request
  • Compile data analysis reports required by customers/management
  • Set up check points and monitor tool to assist the teammates to perform quality work  
  • Coordinates with overseas offices for customer review

Requirements:

  • Degree or above or qualification equivalent to Qualifications Framework (QF)
  • 5 years relevant experience in logistics industry is desirable
  • Good command of both written and spoken English and Chinese
  • Strong negotiation, interpersonal and communication skills
  • Energetic, independent and responsible
  • Detail-oriented and customer focus
  • Proficient in PC operations knowledge, e.g. Ms Excel,PowerPoint & Outlook 

5 days work, career development, attractive remuneration and benefits package will be offered to the right candidate.

Applicants not contacted within six weeks may consider their applications unsuccessful. 

Personal Information Collection Statement pertaining to Recruitment

DHL ISC (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (the “Policy”) at http://www.dhl.com.hk/en/legal.html#pdpp

By proceeding to respond to this recruitment advertisement you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than six (6) months, after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Department.


Facts and Figures

  • Business Unit

    DHL ISC (Hong Kong) Limited

  • Employment Type

    Permanent Full-Time

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I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn