Network Control Group Supervisor (Transportation)

Hong Kong SAR DHL Express req79639 13/06/2019

Working Location : Chek Lap Kok

Reporting to the Network Support Manager, you will manage a group of Network Control Group Agents to provide required air space and/or trucking/shuttle infrastructure, which supports the network transportation requirement and standards. 

  • to supervise the maintenance of standard flight bookings, space allocation, daily ad-hoc process and provide support on linehaul reporting, volume trend and analysis;
  • to work with various Airlines to activate contingency plan on the ad-hoc flight arrangement and negotiate air space issues; and
  • to assist in developing a high performance service culture within the function and make recommendations for service improvements
  • to support AP ULD management in the region


  • Diploma holder or above;
  • 5 years’ relevant working experience, preferably within airline, transportation or logistics industry with at least 2 years’ supervisory experience
  • Knowledge in air freight industry is an advantage;
  • Good command of both spoken and written English and Cantonese, Putonghua is preferable;
  • Proficiency in MS office (MS Word, MS Excel, MS PowerPoint, etc.
  • Good team spirit, strong analytical and problem solving skills
  • Effective team management skills and excellent interpersonal skills
  • Able to work independently, under pressure and on shift duty.

Facts and Figures

  • Business Unit

    DHL Aviation Hong Kong

  • Travel Required

    No Business Travel

  • Employment Type

    Permanent Full-Time

  • Work Permit Required


  • Shift Requirement