Network Control Group Agent (Transportation)

Hong Kong SAR DHL Express req7171 01/03/2019

Reporting to Network Control Group Supervisor, you will be responsible for -

  • handling shipments' booking enquiries from overseas countries in DHL network and proper arrangement of booking with airlines to ensure successful uplift
  • providing clerical support to the team, preparing regular reports and ULD inventory management in Central Asia Hub


  • Post secondary education or Diploma holder or equivalent
  • Minimum 3 years' customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
  • Experience in industry such as transporation, logisitics, airlines, airport operations, freight forwarding or express is an advantage
  • Good typing skills and familiar with using MS Word and MS Excel
  • Fluent spoken English and Catonese, Putongha is preferred
  • Good telephone manner and customer services skills
  • Willing to work on 24-hour shift duties

Facts and Figures

  • Business Unit

    DHL Aviation Hong Kong

  • Travel Required

    No Business Travel

  • Employment Type

    Permanent Full-Time

  • Work Permit Required


  • Shift Requirement