Customs Clearance Support Agent

Hong Kong SAR DHL Express req72331 22/05/2019
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Reporting to the Customs Clearance Supervisor, you will be responsible for:

  •  Facilitating customs clearance of DHL shipments by communicating with HK Customs, Government authorities, and by providing technical advice on clearance requirements to customers
  • Coordinating with customers or overseas DHL counterparts to obtain the necessary shipment information or documents to ensure swift shipment clearance in compliance with regulatory requirements and company policies

Requirements:

  • Post secondary education, Diploma holder or equivalent
  • Minimum 3 years’ work experience, preferably in airport, airlines, express, international transportation, freight forwarding
  • Experience in customs clearance matter, license, and permit handling is an advantage
  • Good telephone manner, customer services, analytical, communication and inter-personal skills
  • Fluent spoken and written English and Cantonese, Putonghua is preferred
  • Proficient in PC skills, including hands-on application of MS office such as MS Word, Excel and PowerPoint with typing speed of 30 wpm
  • Willing to work on 24-hour shift duties

Facts and Figures

  • Business Unit

    DHL Aviation Hong Kong

  • Travel Required

    No Business Travel

  • Employment Type

    Permanent Full-Time

  • Work Permit Required

    Yes

  • Shift Requirement

    Rotational

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