Credit Agent

Hong Kong SAR DHL Express req83765 18/09/2019
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Working Location:   Kowloon Bay

Reporting to Credit Supervisor, you will be responsible for managing credit control and payment collection of corporate customers.

Responsibilities:
•             Participate in payment collection plan formulation
•             Communicate with corporate customers for overdue payment collection
•             Coordinate with customers and internal parties to resolve credit and billing issues
•             Maintain daily payment collection records and prepare regular reports
•             Maintain good relationship with customers while meeting business targets

Requirements:
•             Diploma holder with 2 years’ experience in credit control or accounting field with customer interface exposure
•             Effective communication and telephone handling skills
•             Customer-oriented and able to solve customer problems independently
•             Self-initiative, able to work with tight deadlines and under pressure
•             Experience in using accountings systems is an advantage
•             Good command in spoken and written English and Chinese (Cantonese and Mandarin)
•             Proficient with MS Office applications, especially Excel

Facts and Figures

  • Business Unit

    DHL Express Hong Kong

  • Travel Required

    No Business Travel

  • Employment Type

    Permanent Full-Time

  • Work Permit Required

    Yes

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