IT Project Manager

Heredia, Provincia de Heredia, Costa Rica Global Business Services req79232 04/06/2019
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DHL is hiring a Project Manager to its global IT Services Division in Heredia, Costa Rica.In this role, you will manage large and/or complex infrastructure delivery projects.  A background in Telecomm/UCC is required.  These projects have high visibility (multi area or product) at all stages (initiation, execution, closure) and in all PM areas (time, cost, scope, quality, communications, risk, human resources, procurement). You will ensure that project goals and objectives are met within agreed upon time, scope, budget, and quality and resource requirements. In this role, you will:

·Work in Infrastructure Programs with highly professional and multi-cultural technical teams.Leading Secure Access and Telecomm projects is strongly preferred.You will be an accomplished technical leader responsible for the delivery of global infrastructure projects using leading edge technologies.

·Take full responsibility for the definition, documentation and successful completion of complex infrastructure projects, ensuring that realistic project, quality, change control and risk management processes are maintained.

·Utilize your technical background, preferably from a large complex global datacenters environment, to lead larger infrastructure project teams.Team members consist of architects, engineers, technical specialists and analysts.

·Monitor and control resources, revenue and capital costs against the project budget and manage expectations of all project stakeholders.

·Proficient customer relationship and negotiation skills, in order to define project scope, time and quality requirements

·Strongly demonstrated leadership in project process and planning activities; strategic approach

·Proficient experience in preparation of project plans with appropriate budget and resource requirements

·Results-oriented and driven by goal achievement with a strong focus on excellence and high quality project delivery

·Proficient experience in stakeholder and communication management

·Business level proficiency with Spanish or Portuguese and English required

·Master Degree in Computer Science, Information Systems, Business Administration or equivalent experience

·Proficient in MS Office, including MS Excel, MS Word, MS PowerPoint, MS Project, MS Visio.MS Access and MS SQL a plus, but not required.Prior knowledge of DHL GSN, including Change Management RFC process a plus, but not necessary.

·Prior experience leading global Infrastructure Projects highly preferred.

·Process Improvement (Lean, Six-Sigma); PM Certification (Prince 2, PMP); and ITIL Foundation/ Certification knowledge a plus.

·Travel: Up to 25%.

At DHL our business is logistics, but people are our passion. With 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet.We provide unmatched opportunities for personal and professional development. We really are a, “Best Place to Work.”

As the Logistics Company for the World, we connect people and improve lives. We don’t just deliver parcels and packages. DHL powers prosperity in every corner of the world.We adopt green technology at every opportunity, from the back office to the loading dock. Our people are active in community service and we enthusiastically promote team diversity.

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.  http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Facts and Figures

  • Business Unit

    IT Services Americas

  • Travel Required

    Below 25%

  • Employment Type

    Permanent Full-Time

  • Work Permit Required

    No

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