Field Sales Executive - Nhân Viên Kinh Doanh - Hà Nội
Essential Duties and Responsibilities
1/ Customer & Stakeholder Management
- Develop and aggressively win new B2C business within Vietnam.
- Develop and maintain strong existing customer relations and loyalty by ensuring customers’ satisfaction
- Lead and manage customers’ presentations and proposals and conduct monthly performance reviews together with customers and internal stakeholders
- Prepare weekly updates on pipelines and target achievement and review of opportunities and business plan
- Provide regular updates and resolution on business challenges and customer satisfaction
- Work with other Business Units to generate potential leads, liaising with them to support project requiring domestic services
- Work closely with internal stakeholders to ensure cross-functional collaboration, ensuring high quality of service is delivered
2/ Process Management
- Build a strong client relationship to ensure accounts perform and grow to their maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
- Implement and execute sales activities to achieve target budgets and maximize growth within the existing customer base
- Conduct presentations of products and present customized offers to customers
- Continually develop knowledge of products/services and general commercial awareness in order to provide the best possible solutions for customers.
- Provide feedback and recommendation to further improve business operations
B. SKILLS/ QUALIFICATIONS
1/ Desired Skills / Qualifications
- Minimum 2 years of professional experience in a comparable organization and/or function with a proven track record of new business development and successful delivery against growth targets.
- Experience of dealing with customers at a senior level
- Good understanding of eCommerce industry
- Knowledge and experience in logistic industry and/or postal industry in selling Express, EMS and courier services
- Excellent presentation skills and communication skills (Vietnamese & English), both spoken and written
- High analytical and sale skills, good project management skills
- Good MS Office skills (Word, Excel, PowerPoint, etc)
2/ Minimum Educational Qualification
- Degree in related fields preferred
- English proficiency, an added advantage
Facts and Figures
DHL Supply Chain (Vietnam) Transportation JSC
Day Time Only