Global Sector Head Life Sciences

Germany DHL Global Forwarding, Freight req78006 03/06/2019

Overall role purpose:

Shape the strategy & agenda for global / regional sector development in close collaboration with key stakeholders across the different functions and Business Units. Drive business development within the sector through executing on the growth plan.


  • Senior visionary for the sector functioning at global/divisional level in close collaboration with the other Business Units

  • Drive innovations into the Business Units to meet and exceed sector customer expectations

  • Develop and drive the implementation of the sector strategy that has long-term positive impact on business results aligned with global and functional objectives


Key tasks

  • Define, own and communicate the sector strategy in line with overall business strategy, objectives, guidelines and policies for the division

  • Drive divisional initiatives aligned with sector strategy. Provide input to support network investment opportunities to ensure suitable ROI

  • Proactively monitor industry intelligence and competitor activities. Communicate key aspects back to the business and consider impact on own divisional strategy

  • Drive best-in-class business development, account management and sales activities for sector customers (prospects and existing)

  • Define sector marketing plan aligned to functional and divisional objectives, determine research priorities. Differentiate marketing plan for different sales channels and sub-sectors

  • Identify key trends in the sector/ industry, translate & ensure development of innovative solutions together with stakeholders

  • Benchmark sectors value proposition against operational execution and customer expectations. Engage stakeholders accordingly. Steer innovation across sector

  • Build world class sector community within the BU and across the other BU. Share knowledge and receive feedback from the community to enhance sector development

  • Drive the development of profitable volume growth within the sector in close collaboration with Product and focus country SMT

  • Actively guide the RFQ process and give guidance and support as necessary

  • Responsible for the management of sector bid calendar. Effectively communicate to the stakeholders both directly and via the commercial leads

  • Have strong oversight of all global Multi National Customers (MNC)

  • Lead team of regional Sector Heads, MNC GCMs and RCMs globally, incl. team formation, account allocation & travel approvals. Define trainings/ coaching/ monitoring activities for MNC GCMs and RCMs

  • Input to annual budget process as well as monitoring and delivering against it

  • Give guidance and support to country based sales staff as part of driving growth in the sector

  • Provide global sales collateral to support customer facing sector activities

  • Support global and regional customer events within own division as well as cross-BU

  • Drive senior customer engagement (i.e. actively visiting customers)


  • Develop strong, trusting functional, cross-functional and cross-BU relationships with senior DPDHL business leaders

  • Provide business rational to influence others across DPDHL

  • Close collaboration with Product community, country CEOs and Heads of Marketing & Sales

Management Responsibility

  • Lead multiple teams both directly and indirectly

  • Develop short to long-term (1-5 years) plans for optimizing the organization, function, or job-family and the talent required to execute strategies

  • Strong oversight of a succession planning program to support sector objectives

Key capabilities/ competencies:

  • Master Degree in Business/ Logistics/Supply Chain (preferred)

  • More than 10 years within logistics industry

  • More than 5 years Life Science Sector knowledge


Subject to final selected candidate

Facts and Figures

  • Business Unit

    DHL Management AG (Switzerland)

  • Travel Required

    Below 75%

  • Employment Type

    Permanent Full-Time

  • Work Permit Required