STAR Entry Writer (A3) - Evenings

Erlanger, Kentucky, United States DHL Express req49724 08/11/2017
Apply Later
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Deliveries and Logistics Company and the 7th largest employer in the world. 
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. In fact, Business Week just named DHL "one of the best companies to launch a career.” 

Start YOUR career with DHL today…


We have an immediate career opportunity for a qualified STAR Entry Writer Agent at our Erlanger, KY location. Our STAR (Specialized Technical Account Resource) Department is DHL Express’ highly specialized Customs Brokerage Service that serves as a traditional Customs House Broker for our customers with very specific requirements in compliance with US Customs and Border Protection. As a STAR Entry Writer Agent, you will ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. You will also compute duties, tariffs, price conversions, as well as calculating the weight and volume of merchandise exported/imported from foreign destinations. In addition you will also be asked to examine various documents including invoices, bills of lading, and shipping statements and may contact customs officials to obtain release of incoming freight and resolve delays.

Key Accountabilities:

Understanding compliance with federal and foreign regulations governing the shipment, receipt, and documentation of Exported/Imported products being shipped through all DHL facilities.
Effectively classifying dutiable import/export shipments to ensure compliance with all government agency rules and regulations
Processes all requests for extensions, expiration, cancellation and all government entries
Communicates with origin and destination locations regarding shipment status and special handling and delivery processes
Applies for Import/Export Permits and Certificates of Eligibility
Maintains open line of communication with department of foreign affairs
May receive and distribute all incoming and outgoing mail and correspondence
Import Clearance Filing with US Customs in a fast-paced, detail oriented environment with constant awareness of established Key Performance Indicators (KPI).
Awareness of US Customs requirements associated with a Standard Operating Procedure (SOP) with proper execution of those deliverables.
Serve as our customer’s representative to US Customs and must be able to quickly explain and offer solutions to delays associated with US Customs review.

Position Requirements:

High School Diploma or Equivalent (Associate degree preferred)
1 year experience in transportation or customs, preferred
Direct experience with the regulatory matters of US Customs and Border Protection in addition to U.S. Import Controls under the Bureau of Industry and Security (U.S. Department of Commerce) and the U.S. Department of State (Directorate of Defense Trade Controls), preferred
Proficient in Microsoft Excel and Word, must be able to type 55 words per minute.
Must be able to work under pressure and meet established deadlines.
Good oral and written communication, problem solving and interpersonal skills; courteous and clear telephone voice
Proficiency on a 10 key calculator

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf 

Facts and Figures

  • Working Hours

    TBD

  • Business Unit

    DHL Express US

  • Employment Type

    Permanent Full-Time

  • Work Permit Required

    No

  • Shift Requirement

    Evening

Apply Later