DCC Agent (A2) - Days (3:00am - 11:30am Off Friday/Sunday)

Erlanger, Kentucky, United States DHL Express req49725 08/11/2017
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What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Deliveries and Logistics Company and the 7th largest employer in the world. 
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. In fact, Business Week just named DHL "one of the best companies to launch a career.” 

Start YOUR career with DHL today…

We have an immediate career opportunity for a qualified Data Cleanse & Classification (DCC) Clearance Administration Agent at our Erlanger, KY location. As a DCC Agent, you will ensure that the data entry of the shipments to be imported into the US is complete and clean.  You will flag the shipments to be processed by the corresponding team following clearance instructions.  You will also ensure correct classification of tariffs for low value goods to ensure compliance with regulations governing the shipment and documentation of imported products.

Key Accountabilities: 

Reviews and completes the mandatory fields on DCC following internal guidelines.
Effectively reviews that the system is classifying correctly or if needed, will add the classification for import shipments to ensure compliance with all government agency rules and regulations.
Flags the shipments following the Special Service List to ensure the corresponding team works them right the first time.

Position Requirements: 

High School Diploma or Equivalent (Associate degree preferred)
1-3 years of customer service experience
1 year experience in transportation or customs preferred.
Proficiency with Microsoft Office (Word, Excel, Outlook), database and web-based applications
Good oral and written communication, problem solving and interpersonal skills; courteous and clear telephone voice
Proficiency on a 10 key calculator

Please note a resume is required to apply for all DHL positions. 
If you do not have one readily available, please visit http://dhl-resumebuilder.com/
This program will work on both Windows and Mac operating systems.

Facts and Figures

  • Working Hours

    DCC Agent (A2) - Days (3:00am - 11:30am Off Friday/Sunday

  • Employment Type

    Permanent Full-Time

  • Work Permit Required


  • Shift Requirement

    Day time only

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