Business Process Improvement & First Choice Specialist - Danzas

Dubai, Dubai, United Arab Emirates DHL Global Forwarding, Freight req81589 24/09/2019


  • Managing Continuous Improvement (CI) / First Choice (FC) program and methodology.
  • Driving the CI/ FC methodology & thinking further into the business through standards, guidance and training.
  • Driving identification of country improvements areas.
  • Scoping, prioritizing and setting up CI/ FCInitiatives and managing Initiative portfolio.
  • Coaching Process Owners and Champions when running DMAIC / LEAN Initiatives and CI / FC Initiatives.
  • Driving sustainability of Continuous Improvement / First Choice Programs.
  • Establishing and Strengthen knowledge management and best practice exchange.
  • Training staff in First Choice methodology and create the First Choice culture/mind set.

Essential Requirements:

  • Logistics business background with good understanding of Operations and e2e processes.
  • Excellent communication, data representation, analytical and administration skills.
  • Strong coaching and people development skills.
  • Change management background.
  • Excellent PC skills including MS Excel/Office.
  • Solid knowledge of DMAIC/Lean methodologies (Min. FC Advisor Bronze Certified).
  • At least two years’ experience in a business process engineering or process improvement role with experience in a freight forwarding or logistics environment.

Deadline for application: 24th of November 2019.

Facts and Figures

  • Business Unit

    DHL Global Forwarding UAE

  • Employment Type

    Permanent Full-Time

  • Work Permit Required