Service Point Advisor

Doha, Baladīyat ad Dawḩah, Qatar DHL Express 20005E7 6. September, 2020
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YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.


Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS

  • Ensure that a high level of professional rapport is developed and maintained with all customers
  • Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
  • Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved
  • Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action



YOUR TASKS

  • Ensure that a high level of professional rapport is developed and maintained with all customers
  • Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
  • Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved
  • Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action

OUR OFFER

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

  • Strong career support in an international environment.
  • Great culture and colleagues.
  • Multifarious benefit programm.

Facts and Figures

  • Travel Required

    none

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I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn