Director, Business Development & Key Account Management

Detroit, Michigan, United States DHL Global Forwarding, Freight req82704 19/08/2019

Director, Business Development & Key Account Management with DHL Global Forwarding - Automotive Sector

What makes DHL great?  Our people! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world. We have an outstanding career opportunity for a Director, Business Development & Key Account Management.

The role executes DGF’s global and regional sector strategy on a country level (as aligned with global sector structure).  This position manages relationships with our largest customers (as the customer point of contact on a country level); it wins, retains and develops Strategic Customers; and it plans and manages accounts.

Specific Responsibilities:
  • Manages relationship with a defined number of large and customers and prospects in a particular sector (serves as primary contact for the customer.
  • Seeks and prospects for new large customer targets to win new customers 
  • Ensures that activities are aligned with global/regional sector strategy Delivers the regional and/or country customer budget by maintaining a healthy pipeline, good contractual performance, and proactive thinking
  • Works on regional customer initiatives and  implements global customer business plan
  • Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
Skills & Qualifications:
  • Typically requires BS/BA in related discipline and 8-11 years of experience in related field or MS/MA and generally 5-7 years of experience in related field. 
  • 3-5 years logistics industry experience preferred
  • Good communication and presentation skills, ideally selling experience in competitive markets
  • High degree of self-confidence, initiative, and commitment
  • Experience hunting and developing automotive accounts in the Freight Forwarding industry 
DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. Over 42,000 employees are employed by DGFF in approximately 150 countries around the world. Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

Our Vision:The Logistics Company for the World 
Our Mission:Excellence. Simply Delivered. 
Our Purpose:We connect people, improving their lives. 
Our Values:Respect & Results 
Our Goals:Employer, Provider, and Investment of Choice, Living Responsibility 

Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Facts and Figures

  • Business Unit

    DHL Global Forwarding US

  • Employment Type

    Permanent Full-Time

  • Work Permit Required