System Support Specialist - IT

Dallas, Texas, United States Global Business Services req78181 05/06/2019


DHL is hiring a System Support Specialist to its Field Support Services team in Dallas, TX.This is a great opportunity for a techie who wants to blend their passion for high quality technical support with problem solving issues with desktop, laptop, printer, LAN hardware and software.  You will be supporting mission critical systems so self-discipline and follow-through are required.Additional qualifications and requirements include:

Qualifications & Requirements

·A+ certification in hardware and software strongly preferred.MS certification in Windows 7 or 10 deployment or configuration preferred.

·A passion to help your customer resolve their technical issues.High energy and a great smile are strongly preferred.

·Knowledge of network fundamentals

·Build relationships with your customers and exceed their expectations

·Ability to work off hours and be on call rotation

·Support vendors on site as they remote troubleshoot problems

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent across the globe. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business and together we share the pride of building one of the world’s largest leaders in logistics and supply chain solutions. Our purpose as the Logistics Company for the World is to connect people, improving their lives. We focus on our customers’ needs. We don’t just deliver parcels and packages - We also deliver prosperity, we transport health, we power growth and we deliver joy.

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here.

Facts and Figures

  • Working Hours

    8am - 5pm

  • Business Unit

    IT Services Americas

  • Travel Required

    Below 25%

  • Employment Type

    Permanent Full-Time

  • Work Permit Required


  • Shift Requirement