Graduate Trainee (Business Partner Management)
Begin your career with DHL IT Services as a Graduate Trainee in Business Partner Management team!
Your choice to join us as a Graduate Trainee with DHL IT Service will provide you with everything you need to get practical learning opportunity. You will be trained to be the best in your area of specialization, you could flexibly gain the knowledge of different functions and businesses and optimizing your talents and skills.
Create your future by joining our Graduate Trainee Program where you’ll have the opportunity to work on a full-time contract position for 18-months. Upon successful completion of the program, you stand a chance to be shortlisted for exciting job opportunities based on your career aspirations, your performance and also on business needs and available vacancies.
Be part of Business Partner Management team to manage customer relationship (DSC) and be the first contact for customers in regard to IT related topics.
You will assist to cooperate with the delivery functions of the organization include, but not limited to DP DHL Business Partner, BUIT, Production Services, and Solution Delivery to assure customer’s satisfaction with services delivered.
WHAT YOU WILL DO
Your role is vital to provide the support to the sales team in managing pre-sales, sales and after-sales activities
Assist in solving customer escalations by collecting deliverables and consolidating information
Create Reports and Presentations as requested by the sales team working for.
Update information received by sales team in sales pipeline
Help to create proposals as recommended and assure that sales tool is updated in time by information received from sales team
Assure that customer satisfaction is constantly increasing by supporting the sales team in solving escalations
Inform customer about opportunity and order status as requested by the sales team
WHAT YOU SHOULD HAVE:
Highly motivated, creative thinking, effectively working candidates who want to start and develop their IT career in fast-paced, change the driven environment and who have the drive and the competencies to be potential future leaders. Fresh Graduates and Post Graduates from top technical and non-technical Universities with the following essential qualities and skills:
- Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fields
- Above 3.0 CGPA / Second Class upper (Hons)
- Less than 1-year ofworking experience
- Highly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skills
- All rounded individual with a deep interest in IT industry who enjoys challenges and strive to work with professionals in IT industry globally
- Able to quickly absorb professional knowledge, good in problem-solving, contribution and leadership
- Eagerness to take responsibility over complex processes and ability to multitask
- Excellent verbal and written English
WHAT YOU WILL GET FROM US
Great team of IT professionals with global working exposure
Meal Card and Flexible Benefits – customized according to individual needs
On-going professional and technical training and certifications
A multicultural environment in modern offices
Choose any day for your vacation from earned public holiday (Saturday and ad hoc)
Smart casual everyday
Global internal job opportunities available within DPDHL
Unlimited Outpatient Medical
Home office possibilities
If you are up to the challenge, contact us today and we will ensure that you will have an experience of a lifetime.
DHL IT Services – About Us
IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group:
Supports over 260,000 DPDHL e-mail users;
Runs more than 7700 servers;
Supports more than 2000 global services and applications;
Processes 9 million shipment information messages per day;
200000 man-days per year of a development application.
Apart from being more than 4.500 highly skilled IT professionals with an intimate knowledge of the logistics industry, we at IT Services altogether represent more than 80 nationalities. IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices across three continents – Americas (Mechanicsburg, Westerville, Tempe in USA and Mexico, Costa Rica and Brazil), Europe (Prague in Czech Republic; Bonn and Darmstadt in Germany) and Asia (Cyberjaya in Malaysia and Chennai in India).
You would be part of over 1400 highly skilled IT professionals working in a friendly, multicultural environment of 26 nationalities in Cyberjaya.
Facts and Figures
DHL IT Services Asia Pacific
No Business Travel
Work Permit Required