Global IT Principal Systems Specialist/Analyst

Cyberjaya, Selangor, Malaysia DHL Express req70301 19/11/2018

Work Location: Singapore / Malaysia (Contract will be based on candidate's location) 

Overall Role Purpose

  • To be accountable for overall project's technical/technology direction and management of the technical/technology implementation in a project.   

  • To the roll of specific Global Convergence projects on time and in budget while ensuring it meets DHL technology platform & requirements.          

  • To provide technical leadership with respect to leading-edge IT development technologies          

  • To drive implementation of technically complex migrations & integration solution and transition projects          

  • To provide technical input on design, development, implementation for major solutions          


Project Team Management

  • Lead and manage DIRECT REPORTS (building a highly motivated team with strong IT capabilities/skillset).

  • Lead and manage Project team (internal or external) with responsibility for project management at the Domain Application level (Applications spanning the whole domain rather than part of the Domain) IT Systems Development, Configuration & Testing

  • Accountable to provide project's technical directions, with respect to leading-edge IT development technologies in the specified technology area.

  • Has complete accountability on technical input into the design, development, implementation of major solutions, and where necessary technical direction provided to direct reports.

  • Owns the configuration and Implementation of IT systems using the agreed technologies components (e.g. SOA)  

  • To accountable (own) the completeness and accuracy of the technology section of the Non-Functional Requirements

  • Provide leadership the team to ensure suitable solutions are designed for Non-Functional Requirements

  • To own (be accountable for) the Technology direction of the IT system deployment process.

  • Meet project milestones and budget 

  • Ownership of Technical Quality assurance and testing for solution within the scope of the domain.

  • To own technology component testing - targeting to achieve first time BETA/UAT (technology component) pass 

Technology, Touchpoint, People and Processes

  • To own the alignment between the project's technology and the EGAP direction

  • To own the alignment between the project's technology and the DHL technology platform (e.g. SOA)

  • Monitor the emergence of new software development technologies and methodologies and where appropriate apply it to the software development process

  • To own and drive implementation of technically complex migrations & integration solution and transition projects

  • To own the management of technology issues and risk mitigation during software development life cycle

  • Build an effective relationship with internal and external stakeholders

Application & Deployment Coverage Scope

  • Primary Applications focus will be DOMAIN APPLICATIONS where roles' specific technologies (as attached) are applicable

  • Primary (Beta) deployment focus for IT Services will for TIER 1 countries

  • Able to manage multiple deployment concurrently


  • Divisional experience is not mandatory but will be an asset

  • At least 8 to 10 years work experience in IT                                                                                         

  • 5 to 8 years work experience in Software development & implementing project (for SA) or in implementing role's specific technologies in projects (for SS)

  • At least 2 years working experience in technologies relevant to the role (which is attached)

  • Mandatory at least 1 year experience in system analysis (e.g. developing requirements specification) or implementing technology components (for System Specialist role) 

  • Preferably experience with Portal, mobile development & wireless technologies

  • Others: passion for technology; good communicator, team player, positive and can-do attitude

  • Knowledge and/or working experience in a cross-cultural environment is desirable

  • Degree/Diploma in Computer Science or IT

  • Able to work independently (e.g. individual contributor) as well as in a team (e.g. group contributor)

Facts and Figures

  • Business Unit

    DHL Express Regional Office Asia Pacific

  • Employment Type

    Permanent Full-Time

  • Work Permit Required


  • Shift Requirement