Senior Automation Designer (m/f/x)

Cologne, North Rhine-Westphalia, Germany Global Business Services 13849 23. June, 2020


Senior Expert “Automation Designer (m/f/x)” in the Center of Digitization


The Center of Digitization department is part of the wider Digitalization@GBS program team, a large-scale digital transformation program that aims at greatly improving Deutsche Post DHL GBS’ services focusing on both enriching customer experience and reducing operating costs.
Deutsche Post DHL Global Business Services offers internal transactional & competence center services such as Finance & Accounting, Human Resources, Procurement, Legal and IT.
With the help of state-of-the-art process automation technologies including RPA, Smart OCR, Machine & Deep Learning, we are endeavoring to redesign and automate repetitive manual processes in complex process chains, which constantly lead to unplanned throughput times, control problems or even incidents during the operational process. With a modern BPM solution we are improving our digital customer experience that gives access to our broad service portfolio.
The CoD team consists of automation process analysts, automation designers for RPA & cognitive services as well as cognitive and service management experts to provide a complete package for digitization initiatives and running digital operations.

Your tasks

As a Senior Automation Designer (m/f/x) in the Center of Digitization, you will be involved in complex automation projects, working closely with process experts and automation process analysts to develop a process design that can be automated and carry out its technical implementation with the aid of tools for Robotic Process Automation (UiPath) and Digital Process Automation/Workflow (Bizagi) and other technologies such as OCR, ML and a few more. In the process, your creativity, meticulous approach, and teamwork will enable you to overcome challenges in the automation of complex processes and, at the same time, to take account of best practices. With your RPA/DPA experience, profound programming skills in C# and/or VB.NET, project management experience and your solid communication & consulting skills you also greatly contribute to our practice and people development activities.

  • Support coordination and coaching of (junior) automation designers
    • Help with the coordination of project engagements for the different team members
    • Support and coach team members, i.e. review the work results and provide feedback
    • Support people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)
  • Independently take on the technical implementation of process automations with UiPath, Bizagi and the use of other digitization tools (Smart OCR, ML, etc.)
    • Plan development tasks in collaboration with the project team according to agile methodology (definition of user stories / tasks / sprint plan)
    • Advise automation process analysts in finalizing the digital process design
    • Implement and test process automations in UiPath & Bizagi according to our development standards and best practices
    • Create technical documentation
    • Close collaboration and interaction along the implementation with process analysts and business experts
    • Perform user acceptance test
    • Prepare and conduct go-live (e.g. bot scheduling, etc.)
    • Prepare and conduct handover sessions to enable RPA/DPA experts from the business to take over maintenance and continuous improvement
    • Properly document handover
  • Perform code reviews
    • As per four-eyes principle conduct code reviews of your colleagues’ implementations
    • Provide detailed feedback
  • Deliver status reports in project or team meetings
  • Facilitate knowledge sharing within CoD & digitization community
    • Share experience and document lessons learned
    • Conduct Automation Academy onsite trainings
    • Help further improving our methodology and align on best practices
  • Support special CoD-relevant projects (i.e. technology exploration)
    • In parallel to your project engagement, you may be involved into special projects
    • Special projects vary (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)


  • Degree in business informatics, applied informatics, or business management with a focus on accounting/controlling
  • At least three years of relevant RPA and/or cognitive automation experience (UiPath Advanced Developer / Solution Designer Certification or Blue Prism Professional Developer Accreditation)
  • Certified Project Manager (e.g. PMP, PRINCE2, Scrum), Scrum Master preferred
  • Excellent understanding of processes and, ideally, practical experience in the area of business process management, including process documentation, analysis, and optimization (including knowledge of BPMN 2.0)
  • Profound programming skills in C# and/or VB.NET as well as in any of the following: SQL, VBA, and/or Javascript
  • Very good knowledge of written and spoken English
  • Ideally sufficient German language skills (we offer German lessons)
  • Good knowledge of MS Office products, particularly MS Excel / Visio
  • Desirable:
    • Knowledge of SAP FI
    • Knowledge of Abbyy FlexiCapture

Personal qualifications

  • A very high level of enthusiasm and ability to work under pressure
  • Willingness to take responsibility; target- and result-oriented approach to action
  • Willingness to collaborate with an international team
  • Analytical skills and capacity for conceptual thinking, and the ability to think and act with a cross-organizational and cross-process approach
  • Confident and communicative demeanor, negotiation skills, and assertiveness
  • Mobility and flexibility in terms of time, and willingness to undertake business trips in Germany and abroad

Your benefits

We offer you excellent employee benefits, a competitive salary package and great development opportunities.

Your contact

We are happy to answer your question! Please reach out to Stefan Wenzel via +49 2203 2997 110.

Interested in this responsible position with its varied tasks? Please click on “Apply” and send us your complete application including cover letter, CV, references and your desired salary.

We are looking forward to your application.


Facts and Figures

  • Business Unit

    Deutsche Post AG

  • Employment Type

    Permanent Full-Time


I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn