Senior Application Support Specialist

Chennai, Tamil Nadu, India Global Business Services 23140 13/02/2020
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Experience – 5 to 9 Years

  • 5+ years of development experience with IBM FileNet and Datacap technologies.
  • 5+ years of development experience with Java, J2EE, JSF, web services and JSON.
  • 3+ years of development experience with IBM case manager.
  • 2+ years of Application support experience with document management systems.
  • Solid understanding of IBM FileNet product s and best practices.
  • Solid understanding of scanning technologies like Datacap.
  • Hands on experience with FileNet, java API Knowledge of middleware administration (weblogic /websphere)
  • Ability to respond to critical issues, manage critical trouble tickets and drive towards permanent resolutions
  • Hands on experience in Batch / shell scripting. Utilize and develop tools for continuous system monitoring of system resource utilization.
  • Ability to communicate issues with vendors (IBM PMR process and oracle SR)
  • Ability to handle multiple tasks.
  • Detail oriented, committed to deadlines and have solid verbal and written communication skills.
  • Be available 24x7x365 (via cell phone, home phone, etc).
  • System maintenance including backups, upgrades, operating system fix installs, operating system upgrades and reboots.
  • Knowledge on enterprise change control processes

Facts and Figures

  • Business Unit

    DHL INFORMATION SERVICES (INDIA) LLP

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