Principal Architect

Chennai, Tamil Nadu, India Global Business Services req71866 10/01/2019

Role Purpose:

  • Support solution & technical assessment, design and management of the Transport IT solutions

  • Creation of platform standards for specific products that are deployed through a shared CoE platform

  • Review customer solutions againstshared platform standards with both internal and external build partners

  • Review and approve technical design associated with the templates/frameworks during the transition into testing and before final promotion to production during solution design phase

  • Review, in conjunction with AMS the implementation of technical product roadmaps to ensure solution complies with DHL technical and security standards

  • Analyze emerging technologies and make recommendations for adaptation

  • Updates the technology stack based on changing technologies, and knowledge related to vendor products and solutions

  • Analyze and asses new versions of currently use technologies to provide guidance in use of new features for business purposes.

  • The role covers all aspects of transport functionality: Order Management, Warehouse Management, Order Planning & Execution, Supply Chain Visibility and Event Management, Inventory Visibility and Freight Bill Audit & Payments whether delivered with the core transport solution or ancillary solutions

Main Accountabilities:

  • Supports the designs for projects and/or review architectural or engineering plans

  • write specifications and contract documents to ensure compliance with standards, laws and regulations.

  • Advises BUILD and AMS partner on the interpretation of standards, recommends changes when necessary.

  • Prepares and/or review preliminary designs, working drawings, specifications and cost estimates related to customer project.

  • Provides technical expertise in development or review of policies and procedures in relation to architectural structures and systems and construction/safety codes.

  • Works with customers to gather facts and defines technical designs

  • Advises the development oftemplates/frameworks, ensuring we leverage templates, design and materials

  • Develop and manage the A2A integration principles and work closely with DHL-Link to ensure that we maximize reuse and standardize integration between key solution components

  • Support the CoE service delivery team in the design, implementation and run of platform performance testing & capacity planning

  • Manage the implementation ofIT project solution work packages in line with the DHL DePict methodology. Design, implement and project manage system improvements and updates.

  • ManageIT development work packages in line with the requirements. Ensure any development is delivered in accordance to standards and best practices

  • Build effective relationships and maintain close liaison with business and IT by maintaining regular contact through the full project lifecycle

  • Build working relationships with customers and business

  • Maintain working relationships with IT suppliers

  • Maintain relationships with the product management, project delivery and service management community

  • Develop strong relationships with implementation and IT support teams

  • Collation and distribution of information, where assigned, required for IT systems implementation.

  • Hands on development / configuration of transport solutions e.g. OTM, Kewill, Microlise

  • Development of test scenarios and scripts.

  • Perform IT testing and support user acceptance testing.

  • Document user training to internal and customer teams

People Management:

  • Management of virtual project teams (internal and external)

Divisional Experience:

  • Good DSC business understanding

  • Proven understanding of transportation industry requirements

  • Understanding of Transport templates and frameworks e.g. LLP, GMTT

  • Ability to communicate clearly to a varied audience (internal and external) in non-technical terms.

  • Works with subordinates, peers, and/or supervisors to jointly set challenging but realistic objectives and action plans in accordance with organizational goals

  • Able to clearly present information through the spoken and written word; influence or persuade others through presentations in positive or negative circumstances; listens well

  • Customer orientate

Functional Experience:

  • Exceptional knowledge of the Transport products especially Oracle OTM product, both at an application architecture level and good understanding of the functional capabilities

  • Able to manage/ support all phases of the system life cycle with customers, analysts and developers for custom and package application services

  • Able to act as technology consultant to support the development of templates, ensuring we leverage templates, design and materials

  • Able to collate, document and communicate product roadmaps.

  • Develop and manage technical product roadmaps to ensure solution complies with DHL technical and security standards

  • Structuring and solving customer requirements using Templates & Frameworks as well as generic product functionality

  • Leading transport work packages or change requests with in-house or external consultants

  • Good understanding of transportation customer requirements and good technical understanding of solution capabilities e.g. OTM, Kewill

  • General understanding of transport related ancillary systems and B2B integrated e.g. HERE, TRANSPOREON, Centiro

  • General understanding of other DHL systems, and integrated LLP Framework Systems as required.

  • Contributes to proposal submissions and business development initiatives under the direction of the Leadership team

  • Participates and coordinates in workshops & events

  • Preparation of solution design proposals from a commercial as well as a technical perspective.

  • Advising / consulting to external customers.

  • Coordinate, direct and oversee work package delivered by Specialists and/or suppliers

  • Developing content for customer presentations and providing technical/functional content

  • 10+ Years | 6+ Full Life Cycle Implementations | Design Governance Experience| Architect Experience (2-3 Years Minimum) | Favourable-Knowledge of other products (E2E Supply Chain Solutions & Technology

Geographical Experience:

  • Experience implementing Transport solutions in multipleregions

Facts and Figures

  • Business Unit

    DHL IT Services Asia Pacific

  • Travel Required

    Below 25%

  • Employment Type

    Permanent Full-Time

  • Work Permit Required


  • Shift Requirement