Application Support Specialist
Must Have skills:
Expert in Websphere Transformation Extender (WTX/ ITX) support.
Strong in IIB, SQL queries.
Good in programming/ Automation skills (Automic)
5 - 8 years of relevant IT experience
Service Ownership or Application Support experience
ITIL and IPC process knowledge
Leadership and mentoring skills
Strong communication, organizational and presentation skills
Technical experience including Linux/ Unix, Windows and Cyclone will be a big plus
Roles and Responsibilities:
Responsible for the IPC process and keep the services/ system up and running(100% up time).
Responding in a timely manner to service issues and requests
recovering the service during outages and downtimes
Monitoring and maintaining systems
Providing technical support across the company (this may be in person or over the phone)
Service improvements/ Automation.
Facts and Figures
DHL INFORMATION SERVICES (INDIA) LLP
I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.
Current Employee – Project Manager in Bonn