Operations Sort Agent (Road)

Castle Donington, England, United Kingdom DHL Express req83380 09/09/2019

Department: SortGrade: PHours:Mon-Fri 11.00-19.30

DHL is the most international company in the world with a global network in over 220 countries and territories across the globe and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide.

DHL Aviation manage Hub & Gateway operations and customs clearance and provides a comprehensive airport-to-airport service to DHL International. In addition, DHL Aviation makes available the services of its network to a wide range of logistics service providers. By ensuring that the aircraft is fully used, DHL Aviation is able to create an expanding Network of routes able to meet its customers changing requirements. From Track&Trace right through to proof of delivery (POD), every shipment receives the same high level of secure management.

The Road Operations department based at EMA HUB is a 24/7 operation including weekends. Any network trucking changes are managed through Road Operations in tandem with NPG and in co-ordination with all UK/IE Hubs/Gateways. The EMA Road Operations actively manages all truck movements with in the UK & IE documenting and reviewing any on time discrepancies along with maintaining an overview of any material not uplifted.


·Carry out day to day activities as part of the Road Operations department, which could include onloads/offloads activities

·Carrying out duties in line with health and safety regulations

·Process material in accordance with established procedures and make sure that it is available for further distribution throughout the network at scheduled times.

·At time it may be required to cover duties in the absence of the Road Operations Senior Agent.

·Process trucks and handle material are in accordance with company policy and procedures.

·Carry out duties in cooperation with the various departments that make up the entire EMA HUB facility to ensure a smooth operation.

·Report issues i.e. accidents, closures etc. offer assistance and advice as and when required.

Key Skills:

·Good knowledge of DHL procedures (Training will be provided).

·DHL Operational knowledge with a minimum of 1 years Network /Road Operations experience

·Secondary school level education or work related experience

·Good communication skills.

·Must be a team player.

·Must be flexible due to operational requirements to work varied and flexible shifts.

Note: If you have been unsuccessful for this role in the past six months, your application will not be considered.

Internal applicants:Applications should consist of an internal application form (for roles grade L and above please also include a copy of your CV) and be sent via email from your manager/supervisor to the DHLCareers@dhl.com email address.

To apply for an internal vacancy you must notify your supervisor. Please note if you have recently changed job role, you must have been in the role for at least 6 months before you can apply for another internal vacancy.

External/agency applicants: If this role interests you, please click to apply now and submit your CV, alternatively send your CV to dhlcareers@dhl.com.

You must evidence your full 5 year employment/education history on your application as this would be required for our pre-employment checks.

Advert closing date: Monday 23rd September 2019 Interviews will be scheduled w/c 30th September 2019

Facts and Figures

  • Working Hours

    Mon-Fri 11.00-19.30

  • Business Unit

    DHL Aviation UK

  • Employment Type

    Permanent Full-Time

  • Work Permit Required


  • Shift Requirement

    Day time only