NCG Agent

Cairo Governorate, Egypt DHL Express 20006ZT 15. October, 2020
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• Ensures data is sent to the correct sectors for all flights logged in the computer database for transmission to the final destination.

• Ensures accurate data for inbound/outbound shipments and/or flights is entered and maintained.

• Action all inbound alerts and transmit the information to the relevant parties.

• Answer all incoming shipment / service requests

• Respond to tracing request from the network and interface with local country customer service on service problems and enquiries.

•report for all incident and gateway performance

• Provide a tracing service for the network and interface with local country customer service on service problems and enquiries.

• Space booking for both own charter and commercial airlines.

•Deal with airlines to gain additional space for emergence request.

• Handle operational communications with other Gateway and Hubs

• Identify and action exception handling according to exception handling procedures



  • 0-2 years of experience
  • Good English Proficiency
  • Excellent Computer skills
  • Good communication skills

Facts and Figures

  • Travel Required

    <15% of the time

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I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn