Bilingual Customer Service Representative - 4 Month Contract

Brampton, Ontario, Canada DHL Express req84631 09/10/2019

DHL is the global leader in Express, Transport and Logistics, servicing 220+ countries worldwide. We are dedicated to providing fast and reliable services that aim to exceed customer expectations.

We have a number of positions available within our Customer Service Call Center department, located in Brampton, ON.

This a 4 month contract opportunity from October 22nd 2019 to January 31st 2020.

Customer Service Agents are responsible for taking and actioning inbound telephone calls, customer bookings and queries, and providing general excellent customer service. We are seeking vibrant, energetic and fun-loving people to join our team who possess the following attributes:

  • Previous Customer Service experience
  • Excellent telephone manner
  • Attention to detail
  • Sound computer skills
  • Reliability
  • Can-Do attitude
  • Bilingual French/English is mandatory

In return for your brilliant Customer Service skills, you will be rewarded with:

  • $18.87 per hour
  • Comprehensive Induction Training
  • Ongoing Coaching & Development
  • Supportive team environment
  • Inbound Customer Service role with no cold calling

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff that represent the broad diversity of the Canadian workforce.

Facts and Figures

  • Working Hours


  • Business Unit

    DHL Express Canada

  • Employment Type

    Temporary Full-Time

  • Work Permit Required


  • Shift Requirement